1 to 25 of 31 User-Centered Design (UCD) Jobs in the North of England

summary As a service designer, you will design the end-to-end journey of a service. You will help users complete their goals and government deliver a policy intent. Your work will involve the creation of, or change to, transactions, products and content across both digital and offline … across other government agencies. You are responsive to changes in technology that may impact designs, adapting your approach accordingly. Evidence - and context-based design - you absorb large amounts of conflicting information and use it to produce simple designs to meet user needs. You identify, communicate

locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness … designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating for all users

product backlog, ensuring alignment with strategic objectives and business requirements. Collaborate with Business Analysts and User-Centered Design (UCD) teams to gather, analyse, and document requirements, integrating UX research insights into product decisions. Act as the primary liaison between stakeholders and development teams, ensuring

live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: You will work with creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services. In our team

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

with proven Government Digital Service (GDS) experience. Key Skills and 'must have' experience: Experience of GDS/Government Digital services Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience … producing high-quality service design and user experience artefacts such as personas, user journeys, prototypes, and blueprints. An ability to synthesise user insights, market data and global trends - and turning them into great user experiences Collaborative mindset to work with

remote with occasional visits to Leeds. The key experience required for this Service Designer position are: NHS Apps UX User centred design If you do have the relevant experience for remote contract Service Designer position, please do apply.

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your

experiences across web and mobile. You’ll be involved in everything from discovery and research to wireframes, prototypes, and interaction design. Key Responsibilities Design seamless user journeys for complex, multi-persona workflows Create wireframes, prototypes, and concepts for web and mobile (React Native experience … bonus) Work closely with Product Managers to define problems and shape solutions Translate research and feedback into actionable design improvements Partner with Engineering to ensure design intent is delivered Conduct usability testing and customer interviews Contribute to and evolve the Design System Champion accessibility

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your

focuses on improving and expanding key user journeys within a widely used digital service. You will lead user centred design activities across the full lifecycle, working closely with product, research and development teams to ensure that user needs are met and service … will be working on Enhancing an existing national digital service with a focus on prescription and medication journeys Producing high quality service design artefacts including service blueprints, personas, user needs maps, journey maps and future state proposals Leading design thinking activities and ensuring user

testing at both unit and integration levels. Review code from peers and provide constructive, quality-driven feedback. Work collaboratively with multidisciplinary teams such as UCD, Business Analysis, QA, Performance Analysis, and Platform Engineering. Help manage and promote software components through development, testing, and production environments. Follow internal standards, guidelines

designing, developing, and optimising user journeys for a range of customer-facing websites, apps, and bespoke digital experiences Key Responsibilities: Design intuitive, user-centred experiences across web and mobile platforms. Create wireframes, prototypes, and interactive mock-ups to visualise and test concepts Collaborate with … developers, product managers, and other stakeholders to deliver high-quality digital experiences. Use design tools such as Figma, Adobe XD, or Sketch to produce visually engaging and functional interfaces. Analyse user data, heatmaps, and session recordings to identify opportunities for improved usability and conversion. Plan

designing, developing, and optimising user journeys for a range of customer-facing websites, apps, and bespoke digital experiences Key Responsibilities: Design intuitive, user-centred experiences across web and mobile platforms. Create wireframes, prototypes, and interactive mock-ups to visualise and test concepts Collaborate with … developers, product managers, and other stakeholders to deliver high-quality digital experiences. Use design tools such as Figma, Adobe XD, or Sketch to produce visually engaging and functional interfaces. Analyse user data, heatmaps, and session recordings to identify opportunities for improved usability and conversion. Plan

positively impact measurable business growth across our key products and strategic commercial partners. You will combine analytical thinking, user-centred design, and a deep understanding of user behaviour to improve conversion rates, engagement, and member satisfaction. Duties and Key Responsibilities Conversion rate optimisation … Google Analytics and Hotjar. Partner with Acquisition and Lifecycle Managers to align optimisation efforts with campaign, onboarding, and renewal goals. Collaborate with Product, Design, and IT to deploy test variations and track experiment outcomes. Continuously refine landing pages, onboarding flows, checkout funnels, and messaging for maximum conversion impact.

positively impact measurable business growth across our key products and strategic commercial partners. You will combine analytical thinking, user-centred design, and a deep understanding of user behaviour to improve conversion rates, engagement, and member satisfaction. Duties and Key Responsibilities Conversion rate optimisation … Google Analytics and Hotjar. Partner with Acquisition and Lifecycle Managers to align optimisation efforts with campaign, onboarding, and renewal goals. Collaborate with Product, Design, and IT to deploy test variations and track experiment outcomes. Continuously refine landing pages, onboarding flows, checkout funnels, and messaging for maximum conversion impact.

data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They design both micro- and long-form content to meet user needs and make complicated language and processes … great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products

decisions? Job Introduction Join Notting Hill Genesis (NHG) as our Senior BI Analyst, where you'll blend 60% cutting-edge UX/UI design with 40% advanced BI analytics to revolutionise how we leverage data for social housing innovation. In this hybrid role, you'll spearhead user-centred design for Power BI dashboards and visualisations, conducting UX research, analysis, and evaluation to ensure seamless, accessible interfaces that anticipate user needs and drive operational efficiency. Drawing on your deep expertise in user experience design-from wireframing intuitive data

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User

this pivotal role, you'll shape and lead our end-to-end analytics journey using a clear six-phase framework: Assessment & Planning, Design & Architecture, Implementation & Development, Testing & Deployment, Governance & Monitoring, and Adoption & Optimisation. You'll work at the heart of our data modernisation strategy-building lakehouse architectures, integrating … Develop complex BI solutions and dashboards using Power BI and Azure data services. Collaborate with data engineers and business users to design effective data products. Ensure BI systems are efficient, reliable, and aligned with NHG's business goals. Support colleagues by sharing knowledge and improving analytical capability across