Blackburn, Lancashire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and WindowsServer, all while working evening or night shifts as part of their 24/7 team. What’s in it for you? Salary … line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including WindowsServer (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows 10/11 desktop issues … Experience in a 1st/2nd line support role with hands-on troubleshooting across Microsoft environments Strong working knowledge of Microsoft 365, Entra ID (Azure AD), Intune, and WindowsServer Confidence managing a busy ticket queue independently, especially overnight Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Excellent communication, clear, professional, and user More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Outcomes First Group
or improved network integrations following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti products. Manage the configuration and monitor the … follow a methodical approach to service issues. Contributes to, supports, and works within the team. Ability to work well with challenging customers and under pressure. Experience in supporting WindowsServer2016-2025 and Windows 10/11 Experience in managing Active Directory Experience in managing Microsoft 365 services such as Exchange, Sharepoint More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS … will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of WindowsServer (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching More ❯