of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate … years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. What we look for in a Service Desk Manager Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget managementMore ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Talent
Promoting a culture of continuous improvement and knowledge sharing, encouraging collaboration across delivery teams. What You’ll Bring Proven experience managing and leading testers in Agile delivery environments, including workloadmanagement and coaching. Strong hands-on expertise in Big Data, Data Warehousing, and ETL testing—comfortable interrogating data and validating complex transformations. Solid Python skills, with experience applying … SC Clearance for this role - Unfortunately unable to accept any other applications for this role. This is an ideal role for someone who enjoys leading from the front—balancing management responsibilities with direct technical contribution. More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Talent
Promoting a culture of continuous improvement and knowledge sharing, encouraging collaboration across delivery teams. What You’ll Bring Proven experience managing and leading testers in Agile delivery environments, including workloadmanagement and coaching. Strong hands-on expertise in Big Data, Data Warehousing, and ETL testing—comfortable interrogating data and validating complex transformations. Solid Python skills, with experience applying … SC Clearance for this role - Unfortunately unable to accept any other applications for this role. This is an ideal role for someone who enjoys leading from the front—balancing management responsibilities with direct technical contribution. More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Talent
Promoting a culture of continuous improvement and knowledge sharing, encouraging collaboration across delivery teams. What You’ll Bring Proven experience managing and leading testers in Agile delivery environments, including workloadmanagement and coaching. Strong hands-on expertise in Big Data, Data Warehousing, and ETL testing—comfortable interrogating data and validating complex transformations. Solid Python skills, with experience applying … SC Clearance for this role - Unfortunately unable to accept any other applications for this role. This is an ideal role for someone who enjoys leading from the front—balancing management responsibilities with direct technical contribution. More ❯
role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workloadmanagement and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data … sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Lithium3 IT Consulting Limited
specific business questions and identify opportunities for improvement. Strong analytic skills related to working with structured and unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. Data modelling and database design experience Understanding of and exposure to Operational Data Stores, Data Warehouses, Data Lakes and similar structured data sources and targets in delivering data … to end users Strong project management and organisational skills. Experience supporting and working with cross-functional teams in a dynamic environment. Experience of SSIS, SSRS, SSMS, Power BI and an expert SQL query writer. Experience of creating ad-hoc data sets and SQL reports for end users A successful history of manipulating, processing and extracting value from large disconnected More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
Lithium3 IT Consulting Limited
specific business questions and identify opportunities for improvement. Strong analytic skills related to working with structured and unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. Data modelling and database design experience Understanding of and exposure to Operational Data Stores, Data Warehouses, Data Lakes and similar structured data sources and targets in delivering data … to end users Strong project management and organisational skills. Experience supporting and working with cross-functional teams in a dynamic environment. Experience of SSIS, SSRS, SSMS, Power BI and an expert SQL query writer. Experience of creating ad-hoc data sets and SQL reports for end users A successful history of manipulating, processing and extracting value from large disconnected More ❯