1 to 25 of 45 Workload Management Jobs in England

meet required Service Levels. Technical design work in the general Computing Infrastructure (physical and virtual) to implement high quality support and continuous improvement Insurance activities that support pro-active management, monitoring and optimisation of the insurance application infrastructure. Extensive working with third parties Working knowledge of Linux. Developing such skills as are necessary to support new technologies Personal workload management in support of ITIL Incident and Problem Management, through use of ticketing systems. Adherence to ITIL Change Management processes. Good technical authoring and procedure writing skills. Flexible working hours, with frequent need to work additional hours at short notice. Inclusion on the teams 24x7 service support rota Required Skills/Attributes: Extensive IT industry experience … some SQL server. Strong customer facing verbal and written communication skills Motivated by efficient use of technology to solve business problems Lateral thinking and problem solving ability Good personal workload management and ability to work to deadlines 'Completer finisher' with a high attention to detail Positive attitude and enthusiasm for personal improvement If you believe you have the More ❯

and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using … of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time and workload management across multiple incidents. Occasional travel and out-of-hours work for deployments and integrations. Execution of live changes via approved change management procedures. Mentoring and guidance … to users and colleagues. Relationship management with third-party service providers. Ownership of incidents and requests, escalating when necessary. Job Requirements: Exceptional customer service skills. Minimum 3 years’ experience in a similar role. Full UK driving licence with business insurance. Strong workload management and prioritisation skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical More ❯

to meet those objectives. Key Responsibilities Leadership and Vision: Lead, support, and mentor Directors and Engineering Managers to be more effective leaders, ensuring the growth and retention of top management and engineering talent. Drive the design and delivery of cloud-native, scalable, resilient, and secure distributed applications. Advocate for and implement strategic technological decisions that align with business goals. … latency applications in a Cloud-Native world. Leverage AI/ML technologies to enhance productivity across the SDLC phases and develop innovative business solutions and products. Project and Stakeholder Management: Manage cross-functional priorities and maintain strong relationships with major stakeholders. Lead significant projects with a focus on continuous delivery, infrastructure automation, and security implementation. Use a data-driven … KPI-based approach to improve efficiencies across teams. Be realistic with capacity and priorities, proactively managing workload to protect the team and prevent overextension. Collaboration and Knowledge Sharing: Promote a collaborative culture by delegating tasks effectively and enabling team growth. Share knowledge and best practices to enhance team capabilities and drive a shared strategic approach. Champion cross-team collaboration More ❯

of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget management More ❯

of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget management More ❯

of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate … years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. What we look for in a Service Desk Manager Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget management More ❯

IT Support Manager/IT Support Team Manager - hands on and people management Ipswich £50,000 - £53,000 plus up to 10% bonus (c£58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value … including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own process management, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding, they are … to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the team More ❯

Lovells. Key Responsibilities/Accountabilities The Team Providing third-line support to a rich array of high profile legal and information systems which are fundamental to the firm. Proactive management and analysis of the global server estate which encompasses Web, SSO, SharePoint and SQL Server infrastructure, and identify opportunities for improvement. Ensuring the design and architecture of Web, SharePoint … technology on-call rota for the Information Infrastructure team. Operational Efficiency Provide support and SME direction on the firms SQL estate, SharePoint estate, Azure Cloud Services, SSO and Identity Management, working with Business Service teams and vendors in supporting and improving the service offerings. Management of Azure SharePoint cloud services, SSO and SQL estate globally, ensuring availability, load … balancing and disaster recovery solutions are operational. Management of Web and SharePoint farm estate globally, ensuring operational uptime and deliver improvement to services through code releases and deployments. Delivery of code releases, platform upgrades and deployments to the firms IT infrastructure ensuring work meets change process and delivery standards. Technology and system innovation to ensure current systems are kept More ❯

/GitLab/Bitbucket/other SCM/devops platforms Experience with CI/CD platforms such as Github Actions, GitLab pipelines, Bitbucket pipelines, Jenkins, etc Experience with Kubernetes workload management and administration Experience with administering Linux systems directly and with config management systems such as Ansible and Puppet. Degree-level qualification in Computer Science, Mathematics, Physics More ❯

Provide 24/7 monitoring of system performance to ensure optimal operation and address any issues proactively. Ensure the reliability, availability, and performance of IT infrastructure. Software and Hardware Management Install, configure, and maintain operating systems, software applications, and hardware components. Ensure all software and hardware components are updated and functioning properly. Manage software licenses and hardware inventory. Security … recommend improvements. Documentation and Reporting Maintain comprehensive documentation of system configurations, processes, and procedures. Generate reports on system performance, security incidents, and other key metrics. Provide regular updates to management on system status and projects. Desired Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 6+ years of experience in system administration or a related … compatibility across the environment. VMware Provisioning: Skilled in provisioning new virtual machines and managing virtual infrastructures. VMware Tuning: Expert in optimizing VMware performance for stability and efficiency Automation & Infrastructure Management : Ansible: Specialized in writing and maintaining Ansible playbooks for infrastructure automation, ensuring consistent deployments and configurations across environments RH Satellite Patching Infrastructure: Experience managing and maintaining Red Hat Satellite More ❯

effectively and efficiently within a culture of continual service improvement, aligned to Trainline values. The team is principally responsible for end user computing across a MacOS estate, under central management using JAMF Pro, and a Microsoft Windows estate integrated with Azure Active Directory and Microsoft Windows Servers. This is a highly visible team, also providing dedicated AV/VC … ensuring high availability, instilling trust, and enabling a seamless experience to Executive level presenters. As an Senior IT Support Analyst at Trainline, you will be responsible for Ticket lifecycle management through active dashboard monitoring, workload management and reporting Proactive Incident resolution within SLA, working closely with Tier 3 teams for technical direction and escalation management Proactive … service End-user initial engagement through our ITSM ticketing platform, collaboration apps and onsite Tech Bar. You're the face of Workplace Technology for our internal Trainliners! IT Asset Management - inventory control leveraging supporting toolsets, h/w refresh in line with policy, secure disposal compliance, CSIP discipline to mature lifecycle management Seamless on/off-boarding for More ❯

of the consumer, the client's business and its specific opportunities. Have an expert overview of the media market landscape, trends and start to build media owner relationships. Campaign management & effective communication: Oversee campaign management, ensuring quality control and output is of the highest standard. Develop a skilled understand ing of commercial practices and of the wider agency. … of Working both by clients and internal teams . Deliver monthly thought leadership (engaging with internal and third-party stakeholders as required) BONUS POINTS Multi-market experience Successful E2E management of Multi-Market campaigns (brief, RTB, execution and reporting). Applies big picture thinking in work and proactively leverages an understanding of the organization and key industry trends. Designs … create marketing communication strategies that are effective with clear measurement. Application of purchase journey thinking and visualization of how the media plan works channels. Applies best practices to campaign management and acts as the escalation point for issues. Oversees team members to discuss current projects, workload and activities prioritises resources accordingly. Improves workload management by supporting More ❯

system administration skills and scripting (Bash, Python, Perl, etc.) to automate routine tasks and optimise engineering environments. Administer and tune job schedulers like IBM Spectrum LSF to ensure efficient workload management across hybrid cloud and on-prem infrastructure. Troubleshoot and resolve day-to-day technical issues through ticketing systems, proactively finding opportunities to automate and improve recurring tasks. More ❯

foster team collaboration and delivery, and the capability to manage incidents, service requests, and change processes. Familiarity with SQL, SSIS, and experience with DevOps practices is advantageous. Key responsibilities: Workload Management and Scrum Facilitation: Collaborate with the Team Lead to prioritize, allocate, and monitor tasks across the development team, using Scrum methodologies, ensuring timely and efficient delivery of … Administrative Oversight: track project milestones, and uphold streamlined team processes to support operational excellence, ensuring all Scrum artifacts (e.g., product backlog, sprint backlog) are up-to-date. Documentation & Knowledge Management: Maintain up-to-date technical documentation, including API/interface catalogues, data flow diagrams, environment runbooks, and integration design patterns Incident and Service Request Administration: Assist in root cause … analysis for integration-related issues, serving as the primary point of contact for documenting, triaging, and coordinating the resolution of incidents and service requests. Change Coordination: Facilitate the documentation, management and communication of change requests, ensuring compliance with organizational protocols and alignment with stakeholder requirements, while leveraging DevOps tools for automated change tracking. Requirements Elicitation: Partner with project teams More ❯

data and analytics platforms and tools. You will contribute in pre-sales and design, implement scalable data architectures, and information solutions covering data security, data privacy, data governance, metadata management, multi-tenancy and mixed workload management, and provide delivery oversight. Here's how you'll contribute: Senior Data consultant at Zensar participates in end to end cycle … a non-technical audience Proven record in creating low level solution designs aligned with the high-level architecture and principles. Experience with a variety of modern data design and management tools, e.g., ER_Studio, Collibra, Precisely, OneTrust Experience in MDM/DQM/Data Governance technologies like Collibra, Atacama, Alation, Reltio Experience with the modern data, analytics and business … meet business objectives. Experience handling multiple projects and priorities, managing timescales and delivery across a virtual, technical, cross-functional team Robust knowledge of GDPR and likely implications on data management Experience operating with an engineering, agile and devops mindset. Technical expertise with Git, Jira, etc. 3-5 years of experience working for Insurance organisations in UK is a must More ❯

companies. Job Summary We need an engineer to join our Platform Quality Assurance group. You will creatively exercise our product to provide feedback to the engineering delivery and product management teams. This helps them make decisions about engineering effort and the trajectory of the product. Working in a component Quality Assurance team means you will have a close working … working in the integration Quality Assurance team means you will be exercising the aggregated and composed system at a much larger scale with a bias towards informing the product management team. You will provide valuable observations and measurements of the product, looking beyond the natural focus of the delivery and product teams, painting a comprehensive behavioural picture of the … product in typical and atypical scenarios. Responsibilities and Duties Planning, constructing, and executing tests and reports optimised for the different decision-making readers including delivery engineering and the product management teams. Organising and maintaining a repository of results & collaboration with the QA team. Developing or refining your expertise in the domain area of the product component or the system More ❯

Letters of Authority, managing and dealing with daily post and assisting Consultants in pre-meeting preparation and Client Reviews. Role and Responsibilities Update fact find Information to the client management system (Intelliflo) Obtain policy information and valuations, maintain on Intelliflo Ensure any deadlines given by consultants/providers are met Maintain up to date client files Assist consultants in … and annual reviews Managing and dealing with daily post as directed Raising fees and invoices for consultants and corporate accounts Assist with the overflow of work in other areas Management of Letters of Authority; issuing and collating information Register and utilise appropriate extranet/websites and other forms of e-business Cash Balance Monitoring Operate within the compliance and … Computer literate (Word, Excel, PowerPoint, Outlook) Interpersonal - team working and communicating with clients Proactive, willing to continue to develop, enthusiastic Highly organised, methodical, disciplined and meticulous Good organisational, time management skills and effective workload management Ability to prioritise and deal with pressure Desirable: Knowledge of platform providers e.g. Aberdeen Wrap, Aviva Platform, AJ Bell, Royal London Knowledge More ❯

modelling Re-engineer data pipelines to be scalable, robust, automatable, and repeatable Navigate, explore and query large scale datasets Build processes supporting data transformation, data structures, metadata, dependency and workload management Identify and resolve data issues including data quality, data mapping, database and application issues Implement data flows to connect operational systems, data for analytics and business intelligence More ❯

companies. Job Summary We need an engineer to join our Platform Quality Assurance group. You will creatively exercise our product to provide feedback to the engineering delivery and product management teams. This helps them make decisions about engineering effort and the trajectory of the product. Working in a component Quality Assurance team means you will have a close working … working in the integration Quality Assurance team means you will be exercising the aggregated and composed system at a much larger scale with a bias towards informing the product management team. You will provide valuable observations and measurements of the product, looking beyond the natural focus of the delivery and product teams, painting a comprehensive behavioural picture of the … confidence in understanding the platform quality. Responsibilities and Duties Planning, constructing, and executing tests and reports optimised for the different decision- making readers including delivery engineering and the product management teams. Organising and maintaining a repository of results & collaboration with the QA team. Developing or refining your expertise in the domain area of the product component or the system More ❯

training, professional development, clinical meetings, and clinical supervision to enhance expertise. Facilitate peer development:Contribute to the creation and/or delivery of learning activities for colleagues. Prioritize effective workload management:Demonstrate strong time-management skills to balance clinical duties. Be a positive role -model:Champion best practices and uphold the organization's professional image. Meet professional More ❯

central London + travel to clientsContract Duration: 3-6-months We are seeking a Senior Support Engineer for an established IT Managed Service Provider delivering outsourced IT support, infrastructure management, and technology solutions to a diverse range of clients. This Senior Support Engineer role is based between on site in central London and travel to client sites as needed. … role is based within the Support department, responsible for overseeing Support Engineers, managing client projects and providing high-level technical support. The role involves mentoring team members, ensuring effective workload management and contributing to both client-facing and internal IT operations. Essential skills/experience required: Strong experience supporting Windows, macOS, and Linux workstations. Proficient in Windows Server More ❯

to RTX customers in more than 45 countries. About the role: An exciting opportunity has arisen within Raytheon UK for a Systems Engineering Manager to join our Air Traffic Management Systems (ATMS) business, working and supporting across a range of programmes and R&D studies, developing additional capacity within the Engineering team as a key enabler to the strategic … expertise across a wide range of projects to both military and civil customers worldwide. Skills and Experience Degree in an engineering (or related) subject Experience in accountability for and management of a systems engineering team across the product development lifecycle Experience in workload management and dynamic tasking across several projects for the systems function Experience in developing … systems engineering capabilities across programmes and staffing experience levels Proven stakeholder management skills Outstanding analytical and problem-solving skills Willingness to travel throughout UK, Europe and the US Desirable Surveillance radar domain knowledge and/or experience Experience in systems modelling approaches and simulation Knowledge of the certification process as part of the overall system lifecycle Responsibilities Accountable manager More ❯

modelling Re-engineer data pipelines to be scalable, robust, automatable, and repeatable Navigate, explore and query large scale datasets Build processes supporting data transformation, data structures, metadata, dependency and workload management Identify and resolve data issues including data quality, data mapping, database and application issues Implement data flows to connect operational systems, data for analytics and business intelligence More ❯

and adopts improved approaches and processes. Proactive Action: Takes initiative and is driven by results. Takes ownership of actions and outcomes, meeting commitments and striving for high performance. Effective Workload Management: Makes timely decisions, prioritizes tasks effectively, solves problems, monitors results, and takes corrective action when necessary. Technical Proficiency : Possesses a solid understanding of their role and responsibilities More ❯

following established internal processes, you’ll play a vital role in maintaining the highest standards in reporting while delivering actionable insights that exceed client expectations. YOUR ROLE & IMPACT: Effective Workload Management Manage and prioritise incoming tickets, ensuring accurate categorization, tracking, and timely resolution. Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations. Ensure tasks are More ❯