Head of Service Delivery & Deputy to Director of ICT
Northallerton, North Yorkshire, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
North Yorkshire Police
also support NYFRS Hours: Full Time Salary: LS1 £66,294-£73,674 Closing Date: 9am 25th November 2025 Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities. The Opportunity As Head of ICT and Service Delivery, you will act … as Deputy to the Director of ICT and a key member of the ICT Senior Management Team (ICTSMT). You will be responsible for the design, development, and implementation of a Service Management and Delivery strategy and roadmap, intrinsically linked to the priorities of policing and fire. You will lead a team of service management specialists to deliver secure, robust … effective, and user-friendly ICT support services that add real value to front-line police and fire operations. What You’ll Do Lead ICT service delivery, change management, and support hubs in Northallerton, York, Scarborough, and Harrogate. Manage budgets, procurement, and vendor relationships for maximum value. Oversee end-user device refresh, cyber security, and service improvement. Chair service reviews and More ❯
Employment Type: Full-Time
Salary: £66,294 - £73,674 per annum
Posted: