Head of Service Delivery & Deputy to Director of ICT
Northallerton, North Yorkshire, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
North Yorkshire Police
our communities. The Opportunity As Head of ICT and Service Delivery, you will act as Deputy to the Director of ICT and a key member of the ICT Senior Management Team (ICTSMT). You will be responsible for the design, development, and implementation of a Service Management and Delivery strategy and roadmap, intrinsically linked to the priorities of … policing and fire. You will lead a team of service management specialists to deliver secure, robust, effective, and user-friendly ICT support services that add real value to front-line police and fire operations. What You’ll Do Lead ICT service delivery, change management, and support hubs in Northallerton, York, Scarborough, and Harrogate. Manage budgets, procurement, and vendor … service delivery, cyber security, and public sector procurement. ITIL qualification (above foundation) or equivalent experience. Experience with IT security standards (Cyber Essentials Plus, ISO27001, NIST, etc.). Excellent communication, stakeholder management, and analytical skills. Why Join Us? Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re More ❯
Employment Type: Full-Time
Salary: £66,294 - £73,674 per annum
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