8 of 8 Customer Service Jobs in Northampton

experienced Account Manager looking to take the next step in your career? Do you have a proven ability to grow customer accounts, develop new opportunities, and build lasting client relationships? Would you like to join a growing IT solutions provider where your expertise will directly contribute to continued success … Account Manager, you will be responsible for organically growing the client base, initiating new sales, generating quotes and proposals, and maintaining excellent customer relationships. Our client is offering a challenging and rewarding role that will give you the chance to use your experience and knowledge to help the business ...

issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP · Excellent customer service and communication skills (verbal and written) · Be able to drive to site · Ability … prioritise tasks on a busy and fast paced Service Desk · Ability to work well in a team and under own initiative · Great problem-solving skills RESPONSIBILITIES Customer Service · Acting as the first point of contact via phone, email or ticket · Providing a friendly, quick and helpful experience ...

after customers to encourage repeat business. Key responsibilities Handle inbound enquiries via phone, email, and our website, responding promptly and professionally. Understand what the customer needs, recommend the right solution, and produce accurate quotations. Follow up enquiries and quotes to keep opportunities moving and close sales. Support outbound campaigns … order completion, ensuring details are correct and customers are kept informed. Work closely with colleagues to ensure smooth internal coordination and a great customer experience. What were looking for Sales and/or customer service experience (B2B). A confident, friendly, and professional communicator by phone ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven … swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Technical Team Ensuring ...

Azure, Active Directory, Intune Veeam, VMware, Hyper-V Familiarity with IT Asset Management tools and processes Solid understanding of networking fundamentals Excellent communication and customer service skills Strong organisational and task management ability Confident challenging processes and proposing improvements Proactive, driven, and motivated to continuously improve Desirable Exposure ...

Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions. Strong project management skills and a sound understanding of Helpdesk operations and customer service principles. Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes ...

responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance ...