25 of 25 Customer Service Jobs in Northamptonshire

# IT Service Desk Team LeaderJob RefVTFCEN01584City:NorthamptonDepartmentITSalary£38,000-£42,000StatusFull TimeTypePermanentAbout Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight … with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more ...

Overview: Working alongside our client, an established provider of cloud-based production monitoring software for the manufacturing industry, we are looking for a Customer Success & Onboarding Specialist to join their growing team. The successful candidate will support new customers through software onboarding and training, whilst providing ongoing technical … customer support to manufacturers across the UK and international markets. Benefits: Quarterly company performance bonus following successful completion of a six-month probationary period. 8% employer pension contribution. Hybrid working available. Comprehensive training and development opportunities. Opportunities to attend customer site visits and manufacturing exhibitions. Remit: This position ...

each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Department: Global Customer Service & Shared Services Function: Global Fulfillment & Customer Service This role will work initially from our high performing National Distribution Site … CEVA Logistics in Rockingham Park, Corby which will be opening in 2027. Summary Responsible for working within a cross-functional team to drive customer onboarding and implementations, map development, testing, and deployment. Additionally, the Senior EDI Analyst will also lead/support key initiatives, identify key process improvements ...

Service Engineer Are you an experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills … road per week). COMMUTABLE LOCATIONS: Bedford, Corby, Kettering, Daventry, Bletchley, Wellingborough, Newport Pagnell, Rushden, Northampton, Milton Keynes, Aylesbury, Buckingham, Luton, Biggleswade As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...

Service Engineer Are you an experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills … road per week). COMMUTABLE LOCATIONS: Bedford, Corby, Kettering, Daventry, Bletchley, Wellingborough, Newport Pagnell, Rushden, Northampton, Milton Keynes, Aylesbury, Buckingham, Luton, Biggleswade As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...

work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

Travis Perkins plc is now hiring for an enthusiastic IT Operator to join our AOC/Service Desk team within TP Central Functions Technology & Data. Reporting to our Service Desk Team Leaders and Service Desk Delivery Manager, you will spend your time running business critical batch processes … providing essential first-line support to colleagues across all Travis Perkins businesses. If you have a genuine passion for IT, a natural knack for customer service and an eagerness to develop your technical skills, we would love to hear from you! Working Pattern & Location Location:Based ...

looking for an enthusiastic and motivated IT Support Apprentice to join a Managed Service Provider (MSP) team in Northampton. This is an excellent opportunity for someone looking to begin their career in IT whilst gaining hands-on experience and a recognised qualification. You will work alongside experienced engineers supporting … range of business customers, learning how to diagnose technical issues, deliver excellent customer service, and maintain IT systems across multiple environments. Key Responsibilities Provide first-line technical support to customers via phone, email and remote support tools. Log, categorise and prioritise support tickets using the service desk ...

client is seeking a Field Service Engineer with relevant packaging machinery and automations industry experience to join a growing engineering team. This is a home-based position requiring travel throughout the UK, with occasional opportunities for international travel. Their ideal candidate will have previous packaging machinery field service experience and be happy travelling throughout the UK with occasional trips abroad. Field Service Engineer Role: Attend customer sites to carry out Planned Preventative Maintenance (PPM) on packaging machinery, pallet and product handling conveyors, and robotic systems. Respond to emergency breakdowns, diagnose faults, and carry out repairs ...

friendly campus is designed with people in mind. With cafés, collaboration spaces, green spaces, wellbeing areas, parking, public transport links and a shuttle bus service, it’s a place where work feels good. What happens once you apply? Step 1 - We'll review your application Step … testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To meet the needs of stakeholders/customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements ...

seeking a motivated and customer-focused Service Delivery Support Analyst to join the Digital Technology Services team at Northamptonshire Healthcare NHS Foundation Trust. This is an exciting opportunity to support the delivery, performance, and continual improvement of IT services across the Trust. Working within the IT Service Management function, you will help manage incidents, service requests, changes, problems, and major incidents, ensuring reliable digital services that support patient care and operational delivery. You will work closely with technical teams, stakeholders, end users, and suppliers to monitor service performance, coordinate service management activities ...

experience while working towards a recognised qualification. Work alongside experienced engineers to support business customers, learning to diagnose IT and network problems, provide excellent customer service and maintain IT systems and networks across varied environments. Main Responsibilities Deliver first-line customer support by phone, email and remote … support tools. Record, categorise and prioritise tickets in the service desk system. Help diagnose and resolve hardware, software and network connectivity problems. Help set up and configure PCs, laptops, mobile devices and peripherals. Assist with Microsoft 365 support, including Outlook, Teams and SharePoint. Help manage user accounts in Active ...

Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities … Windows and troubleshooting skills. Experience with Active Directory, Microsoft 365 and networking. Azure, Entra ID, Intune and VoIP experience is desirable. Good communication and customer service skills. Relevant IT certifications are an advantage. Benefits Competitive salary. Flexible Working Arrangements 22 days holiday + birthday, increasing to 25 days. ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning to give technical support to customers … company software, Opera & WMS To write basic SQL queries Test software Install software onto hand-held devices and desktop PC’s Install/update customer software on desktops & hardware Follow up CWAITS Create label & delivery note design by using XML & BartendeR Skills needed: Have a general level of software ...

Life assurance cover (3x salary) Opportunity to become a Certified Repair Technician (OEM approved) Access to additional perks after probation, including retail discounts and customer offers Ongoing training and development opportunities Opportunity to join a growing global organisation Duties of a Repair Technician: Diagnose and troubleshoot mobile phone faults … maintaining quality standards. Support colleagues through knowledge sharing, cross-training and technical guidance. Identify and escalate technical, quality or process issues where required. Support customer service teams with repair queries and escalations. What we would like from you: Previous experience within an electronics repair or test environment Strong ...

handle escalated IT tickets, troubleshoot Windows, Active Directory, Microsoft 365 and networking, and provide hands-on support including occasional onsite visits. Strong communication and customer service skills are essential, with IT certifications a plus. You will work with 1st/3rd line teams and participate in rotating ...

their IT team at their head office in Burton Latimer. This is an excellent opportunity for someone with experience in IT support or a service desk environment who is looking to develop their technical skills while working towards a Level 3 Information Communication Technician (ICT) apprenticeship. You will … About You We are looking for someone with a genuine interest in IT, a practical approach to problem-solving and a strong commitment to customer service. To be considered, you should have: Previous experience in a 1st Line IT Support, Service Desk or similar technical support role. Knowledge ...

support and system changes, and work closely with IT, Operations and business stakeholders to ensure our warehouse systems continue to meet evolving business and customer needs.Reporting to the Manager WMS, IT Europe, you will combine people leadership, technical expertise and operational delivery to strengthen WMS services and contribute … Ensure system stability, effective incident resolution and business continuity, acting as a key escalation point for WMS-related matters.• Collaborate with Operations, IT and customer-facing teams to translate business requirements into effective WMS solutions.• Coordinate project delivery, testing, cutover and hypercare, managing resources, suppliers and operational readiness.• Ensure ...

inefficiencies and non-standard solution requests. Drive process harmonisation and warehouse standardisation across manufacturing, distribution and fulfilment networks. Ensure warehouse solutions support operational performance, customer service objectives, inventory accuracy and compliance requirements. Lead solution design workshops and facilitate decision-making across global and regional stakeholder groups. Together with … resources and complex vendor relationships. We Are RS At RS, we are making amazing happen for a better world. As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more ...

progress into complete management of client accounts. No recruitment experience is needed. This could be your first career role or a move from customer service, operations, research, an analytical role or account coordination. What the work involves A client might need someone to build an AI product ...

gATP initiative. This hybrid role supports the Deliver to Promise programme, configuring and maintaining the DTP system calculator, and guiding data updates across Customer Service, Operations, Transport, and Supply Chain. You will become a domain expert, manage rules and data, test changes, and provide end-user training. Collaboration ...

dbfb, we’re more than a managed service provider—we’re a team that delivers seamless telecoms and IT solutions to businesses of all sizes. From connectivity and mobility to telephony and IT services, we keep businesses running smoothly with tailored, flexible solutions that match their needs and budgets. … ticket responsibilities. Continuous Improvement: Stay current with industry trends and emerging technologies to enhance support initiatives. Trend Spotting: Identify common query types and implement service improvements to pro-actively tackle these in conjunction with 3rd line team. Achieve and maintain learning and certification paths in line with the business ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … presence in the BPX branch, staying close to the people and local market. Support marketing activities such as campaigns and promotions to increase customer awareness of product launches, events, competitions, etc. Commit to learning, development, and training in both technical and non-technical areas. Skills, Knowledge and Experience: Experience ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … presence in the BPX branch, staying close to the people and local market. Support marketing activities such as campaigns and promotions to increase customer awareness of product launches, events, competitions, etc. Commit to learning, development, and training in both technical and non-technical areas. Skills, Knowledge and Experience: Experience ...