1 to 25 of 27 Customer Service Jobs in Northamptonshire

Customer Service Administrator

Hiring Organisation
Great Bear
Location
Desborough, Northamptonshire, United Kingdom
Employment Type
Temporary
Salary
GBP 26,500 - 28,500 Annual
Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues … thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis. Salary ...

Sales and Customer Service Executive

Hiring Organisation
Pager Call Systems
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Sales & Customer Service Executive Office-Based Hours: Monday to Friday, 9:00am5:00pm (Slightly reduced hours may be considered for the right candidate, provided they are worked across Monday to Friday) Holiday: 20 days + bank holidays Free parking and smart-casual dress code About Pager Call Systems … provides on-site communication systems to businesses across the UK and Europe. Our products help organisations improve communication, response times and day-to-day service across sectors including hospitality, healthcare, retail, leisure and other busy working environments. We focus on practical technology, reliable service and straightforward customer ...

German Customer Service

Hiring Organisation
Impact Recruitment Services
Location
Hardingstone, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 - 30,000 Annual
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

ITS Customer Service Advisor

Hiring Organisation
Ricoh
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Customer Service Advisor About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes World s Best Employers … your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing To provide outstanding customer service to both external and internal customers, including 3rd party management. To take ownership for delivery of ITS service, from call receipt ...

Service Desk Administrator

Hiring Organisation
Ricoh
Location
Northampton, Worcestershire, United Kingdom
Employment Type
Contract
Service Desk Administrator About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . … supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing Provide logging of incidents and service requests that enter the service desk via, email or self-service portal to ensure a high level of customer service ...

Sales Executive

Hiring Organisation
Interaction - Kettering
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Customer Experience Advisor Italian Speaking

Hiring Organisation
Commercial
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Technical Support Engineer

Hiring Organisation
ASC Connections Ltd
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
Engineer to join their UK technical support team. Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same. Technical Support Engineer Responsibilities Provide remote technical support to customers and field service engineers. Diagnose mechanical, electrical, CNC and software-related faults. Support customers via telephone, email and remote diagnostic systems. Analyse machine alarms and identify effective ...

3Rd Line Support

Hiring Organisation
Bechtle UK
Location
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £55,000 per annum
Line Service Desk Engineer Location Northampton (Hybrid) Salary up to £55K As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests, and updates are logged and processed quickly. You will work closely as a point … Line support, ensuring strong communication is maintained throughout. User Support and advice: 20% Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests, and updates from customers are logged and processed quickly and the customer is provided with ...

Customer Services Advisor

Hiring Organisation
GXO Logistics
Location
Northampton, Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,394 per annum
customer-focused professional who thrives in a fast-paced transport environment? Do you enjoy managing data, communicating with stakeholders and solving problems in real time Are you confident balancing multiple priorities while delivering excellent service to customers? Here at GXO, we’re recruiting for a Customer Service …/4 off shift pattern (06:00 – 18:00) on-site , where you’ll play a key role in monitoring performance, supporting customer relationships and ensuring smooth communication across the transport network. Pay, benefits and more: We’re offering a salary of £28,393 , along with 23 days annual ...

3rd Line Engineer

Hiring Organisation
Bechtle UK
Location
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £55,000 per annum
Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. … Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates. Escalate incidents to service team leaders ...

Administrator

Hiring Organisation
St Luke’s Primary Care Centre
Location
Northampton, NN5 6FR, United Kingdom
Salary
£12.71
healthcare team where you will provide valuable administrative support and services to all members of the practice team. With your attention to detail, exceptional customer service skills, and experience of working within a fast paced environment, you will be the ideal addition to the practice family. Main duties … setting - eg: general practice Management of medical records Administrative support - processing of electronic documents Handling of incoming and outgoing emails, patient and hospital correspondence Customer Service/Effective Communication Experience of working as part of a team but also the ability to work independently when required. Experience ...

2nd Line Support Engineer

Hiring Organisation
Nextech
Location
Northampton, Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...

Helpdesk Infrastructure Engineer

Hiring Organisation
NMS Recruit Ltd
Location
Northampton, Althorp Estate, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum Private Medical Plan, Cash Plan, Bon
seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer … business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing ...

Product Support Apprentice

Hiring Organisation
SIGN IN APP LIMITED
Location
4 Waterside Way, Northampton, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
identifying and removing technical blockers to maintain delivery momentum. Technical Documentation: Produce comprehensive help files, user guides, and support materials to assist with customer onboarding and reduce support ticket volume. Skills Required: Detail-Orientated: Capable of managing complex backlogs and ensuring documentation is accurate and useful. A Clear Communicator … Closing Date Sunday, 20th September 2026 Start Date Sunday, 4th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/ ...

Facilities & Services Support Cell Tech Engineer

Hiring Organisation
Smurfit Westrock
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

Receptionist

Hiring Organisation
Northamptonshire Healthcare Foundation Trust
Location
Northampton, NN3 8DW, United Kingdom
Salary
£25272.00
summary An opportunity has arisen for a motivated and dedicated individual to join our team. Committed to providing an efficient and effective front-line service in our Reception based at Weston Favell Health Care Centre Northampton. The successful applicant must be reliable, able to work flexibly and be committed … Main duties of the job Some of the main duties of this job include: Provide a quality, professional 'front of house' reception service. Be customer focused, polite, and have a professional appearance. Flexibility is required to work additional hours including bank holidays. Answer incoming calls quickly and politely. Support ...

Customer Experience Advisor Italian Speaking

Hiring Organisation
17918
Location
Northampton, Northamptonshire, United Kingdom
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

Warehouse First Line Manager

Hiring Organisation
GXO Logistics
Location
Rushden, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
KPIs, championing safety, improving processes and developing people to reach their full potential. If you're passionate about leadership, continuous improvement and delivering exceptional customer service, this could be your next career move. This is a full time, permanent position, working Sunday to Thursday, 14:00 till … leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts ...

Purchasing Executive - Resource Team

Hiring Organisation
Ricoh
Location
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Employment Type
Permanent
procurement function undertaking activities associated with purchasing from distributors/third party suppliers Proven experience of clean order management and item creation processes Proven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skills Excellent relationship management underpinned by being professional and confident in manner Ability ...

Receptionist

Hiring Organisation
Northamptonshire Healthcare Foundation Trust
Location
Northampton, NN1 5BD, United Kingdom
Salary
£25272.00
booking, cancellations and rescheduling in line with agreed protocols. Resolve routine scheduling issues (e.g. clinic double bookings) within agreed processes. Issue standard patient and service communications using approved templates and systems. Respond to routine queries, identify and resolve issues such as missing information, appointment queries, or patient record inaccuracies. … quality issues appropriately. Comply with all information governance, confidentiality, health and safety and safeguarding requirements, escalating concerns in line with Trust policies. Contribute to service improvement by highlighting issues, recording feedback and supporting basic data collection or audits as directed. Work collaboratively as part of the administration team, participating ...

Field Sales Executive

Hiring Organisation
SumUp Payments Limited
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Senior PROMIS MES Engineer (VAX/VMS)

Hiring Organisation
Jobleads-UK
Location
Towcester, England, United Kingdom
work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Job Description: Senior PROMIS … semiconductor manufacturing processes. Strong troubleshooting and diagnostic capabilities. Ability to work independently in a production support environment. Excellent documentation and process improvement skills. Strong customer service mindset with the ability to support cross-functional manufacturing teams. Experience supporting legacy manufacturing systems while contributing to modernization efforts. Preferred Industry ...

Care Navigator/Receptionist

Hiring Organisation
St Luke’s Primary Care Centre
Location
Northampton, NN5 6FR, United Kingdom
Salary
£12.71
filing systems (i.e. tasks) Telephone Have working knowledge of telephone system Answering incoming calls, ensuring they are documented and redirected accordingly Ensure answering machine service for Out of Hours information is directed appropriately switched to answer machine at close of practice and any other times as necessary Liaise with … English and Maths Minimum of 1 year in similar position Desirable IT skills - Word, Excel, Outlook and PowerPoint. Good communication skills Customer service & interpersonal skills. Ability to work collaboratively at all levels. Ability to work independently using own initiative. Effective team player. Highly motivated & proactive. Empathetic/sympathetic ...

O&M Engineer

Hiring Organisation
VIQU Energy Limited
Location
Northamptonshire, United Kingdom
Employment Type
Permanent
systems. Complete electrical testing and inspection, including insulation resistance, earth continuity, and string IV curve testing. Complete site documentation including RAMS, permits to work, service reports, and defect logs. Identify system underperformance using monitoring platforms and carry out practical on-site diagnostic activities. Work closely with … professional point of contact for clients and site hosts during O&M visits. Contribute to maintaining high standards of quality, reliability, and customer service across the solar portfolio. About You You are a hands-on and safety-conscious electrical professional with experience working on grid-connected solar ...