19 of 19 Customer Service Jobs in Northamptonshire

Customer Service Administrator Northampton Temporary contract Full-time (Monday to Friday, 9am-5pm) £26,000 Are you an efficient system user who pays great attention to detail? Do you have previous administration and customer service experience? Are you an organised individual who can meet tight deadlines? Do you love all things Excel? If this sounds like … you and you have previous experience in a similar role, then we'd love to hear from you ASAP! Our Client in Northampton is seeking a Customer Service Administrator to join their existing team. Key Responsibilities for the Customer Service Administrator include: Process customer queries and order placements within timescales Allocate order numbers as part … and maintain strong relationships with internal stakeholders and external suppliers. Respond to all queries and requests within the team's shared inbox within a timely manner. Investigate and resolve customer orders that have not reached fulfillment. Conduct root-cause analyses of erroneous transactions and undertake corrective actions. Responsible for setting up the correct pricing for customers/patients as More ❯

Service Delivery Associate As a Service Delivery Associate at Bechtle you will working within our Shared Delivery Hub. You will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests and issues. This role serves as the frontline support for our clients and will be crucial in ensuring that … all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client inquiries, requests, and issues, to conclusion Respond promptly and professionally to client inquiries, providing accurate information and assistance as needed Coordinate … to address client requests and resolve issues in a timely manner Act as the first point of escalation for all shared delivery clients Escalate complex issues or requests to Service Delivery Lead, Service Delivery Managers or other relevant stakeholders as necessary Arrange and manage meetings regarding customer contract renewals Maintain detailed records of client interactions and actions More ❯

Job Title: 2nd Line Service Desk Analyst! Location: North Northants (with travel between offices in Corby, Kettering, Thrapston, and Wellingborough) Hourly Pay: £15.17 Length of Assignment: 3 months Monday to Friday 37.50 Working hours: 8:30- 17:00 This is an office-based role About the Role Are you an experienced IT Support professional looking for a rewarding role … within local government? Opus People Solutions on behalf of North Northants Council is seeking a dedicated 2nd Line Service Desk Analyst to join IT Service Desk team. You will be instrumental in supporting our transformation journey as we unify our systems and improve service delivery across all council offices. The successful candidate will provide high-quality second … line technical support, help resolve complex incidents, and contribute to the deployment of new IT platforms and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support More ❯

with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own … transport) Ability to prioritise tasks on a busy and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support … remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though our ticketing system Make sure that client documentation is well maintained Split tickets that have several issues into their own individual ticket Make More ❯

Year 6 Months Positions Available 1 Closing Date Saturday, 6th September 2025 Start Date Saturday, 20th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade … Lenovo. Offering next-day delivery and a wide selection of Renewed Products that are significantly upgraded, reducing e-waste while providing excellent performance. Their business stands out with unbeatable customer service, high-quality assurance, and competitive pricing, making them the go-to for all IT needs. Their commitment extends to young talent, as evidenced by winning the UK … all ready for next day delivery. With its industry relationships, commitment to quality and efficiency in all aspects of the business and by offering customers great value and fantastic customer service the company has experienced quite rapid growth. More ❯

Working + Annual Bonus + Career Progression! We are working with a market leader who are experiencing significant growth. They have a large product portfolio, exciting developments amongst their customer base, and an ongoing roadmap towards further growth and success. As such are looking for a Dynamics 365 Developer to join their team. You will be joining a change … to junior developers. Keep up to date with Microsoft s latest features and apply continuous improvements. What You ll Bring as a Dynamics 365 Developer: Strong knowledge of Sales, Customer Service, Field Service, and Customer Insights modules. At least 3+ Years of software development experience with the Microsoft Power Platform and Dynamics 365. Experience with Data More ❯

Working + Annual Bonus + Career Progression! We are working with a market leader who are experiencing significant growth. They have a large product portfolio, exciting developments amongst their customer base, and an ongoing roadmap towards further growth and success. As such are looking for a Dynamics 365 Developer to join their team. You will be joining a change … to junior developers. Keep up to date with Microsoft’s latest features and apply continuous improvements. What You’ll Bring as a Dynamics 365 Developer: Strong knowledge of Sales, Customer Service, Field Service, and Customer Insights modules. At least 3+ Years of software development experience with the Microsoft Power Platform and Dynamics 365. Experience with Data More ❯

Customer Success Representative, Entry Level Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to … continue to further relationships and build revenue with existing clients. Customer Success Representative, Entry Level Package: A competitive basic salary of £24.5k OTE/Commission taking your total package higher Full tech stack Excellent progression, learning and development potential Regular socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Fantastic offices in an attractive, central location Customer … and cross sell their services Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers Customer Success Representative, Entry Level Requirements: Ideally, educated to degree level - but this is not essential Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on More ❯

Van + On-Call Bonus Join a leading equipment hire specialist offering long-term career growth, advanced training, and exceptional earning potential. As a Mobile Generator Engineer, you'll service, maintain and repair diesel generators ranging up to 1250kVA across customer sites in Northamptonshire, Leicestershire and surrounding areas. You'll be part of a supportive engineering team, attending … card provided 23 days annual leave plus bank holidays Clear career progression within a national business Pension scheme and additional company benefits Key Responsibilities as the Mobile Generator Engineer: Service, fault-find and repair mobile diesel generators (up to 1250kVA) Attend breakdowns and complete preventative maintenance Complete service reports and compliance documentation accurately Participate in an on-call … rota with generous standby and overtime pay Deliver high levels of customer service and uphold strong safety standards About the company: National equipment hire group with a strong engineering backbone Invests heavily in staff development and accredited training Operates one of the UK's largest and most modern generator fleets Known for internal promotion and structured career paths More ❯

the MND Association. This includes contributing to the implementation of new systems such as CRM, applicant tracking and HR systems. The role will also support future developments to enhance service desk delivery and improve the use of the Microsoft 365 platform, such as SharePoint, OneDrive, and other key systems across the organisation. Key Responsibilities: Provide first and second line … Policy and Intune settings Set up and manage telephony systems, including Teams and voicemail services Maintain and document network cabling and infrastructure Prepare and configure client devices, and apply service packs and updates Set up and induct new users and manage access permissions for new starters and leavers Support equipment management for meeting rooms and shared devices Assist with … meet the following areas of the role. Working knowledge of computer networks and experience supporting, maintaining and configuring MS Exchange, Microsoft 365 apps and Windows Server operating systems. Strong customer service skills with experience of delivering support, advice and training to end users with varied IT literacy. Including the ability to relate problems and solutions in a non More ❯

businesses in securing optimal energy deals and reducing their energy expenses. Our objective is to become the premier energy broker in the UK by offering innovative solutions and superior customer service. We are currently seeking a Junior Salesforce Developer to join our Corby office. Note that this is a full time in office role to begin with. We are More ❯

day-to-day creation and management of transport plans for the pallet network and occasionally general haulage. You will ensure efficient resource utilisation, compliance with safety standards, and exceptional customer service while working closely with warehouse teams, drivers, and supervisors. Key Responsibilities Collaborate with Warehouse and Transport Supervisors to optimise transport capacity and vehicle utilisation. Develop and manage … maintenance costs. Ensure full driver compliance, including licence checks and adherence to company policies. Monitor and improve key KPIs, implementing corrective actions as needed. Oversee daily operations to meet customer requirements and company objectives. Enforce Health & Safety policies and statutory regulations. Support the implementation of a new Transport Management System (TMS). Experience & Qualifications Experience in transport coordination or More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £24,573 basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

As a leading manufacturer with worldwide reach, we pride ourselves on innovation, quality, and customer satisfaction. We are looking for VB.NET/SQL Developer, who is aspirational and keen to learn and develop our untidy code, to join the team and thrive in a global business environment. BASIC SALARY: Up to £45,000 BENEFITS: · Pension · Holidays · Bespoke ERP LOCATION … Developer. VB.NET Developer - Manufacturer - UV Lamps Our bespoke ERP system runs everything from orders and inventory to dispatch and invoicing. With usage growing and a road map that includes customer facing web portals and rugged Android/AR warehouse devices, we need a developer who can: · Stabilise - Eliminate bugs that disrupt our current processes · Enhance - Deliver incremental features requested … and exceed your targets. THE COMPANY: We offer the very best package of the highest quality ultraviolet lamps and accessories. For nearly 30 years, our expert knowledge and exceptional customer service has helped us become market leaders, trusted by original equipment manufacturers worldwide to deliver premium technology at a fantastic price. INTERESTED? Please click apply. You will receive More ❯

As a leading manufacturer with worldwide reach, we pride ourselves on innovation, quality, and customer satisfaction. We are looking for VB.NET/SQL Developer, who is aspirational and keen to learn and develop our untidy code, to join the team and thrive in a global business environment. BASIC SALARY: Up to £45,000 BENEFITS: · Pension · Holidays · Bespoke ERP LOCATION … Developer. VB.NET Developer - Manufacturer - UV Lamps Our bespoke ERP system runs everything from orders and inventory to dispatch and invoicing. With usage growing and a road map that includes customer facing web portals and rugged Android/AR warehouse devices, we need a developer who can: · Stabilise - Eliminate bugs that disrupt our current processes · Enhance - Deliver incremental features requested … and exceed your targets. THE COMPANY: We offer the very best package of the highest quality ultraviolet lamps and accessories. For nearly 30 years, our expert knowledge and exceptional customer service has helped us become market leaders, trusted by original equipment manufacturers worldwide to deliver premium technology at a fantastic price. INTERESTED? Please click apply. You will receive More ❯

company's CMS and IT platforms Managing company accreditations and compliance Overseeing IT hardware, software, and external providers Fleet and facilities management across multiple sites Leading credit control and customer service functions Acting as the operational glue between teams, systems, and leadership You'll report directly into the Board of Directors , and be empowered to streamline processes, solve More ❯

and deliver goods locally. Duties and responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance driving, working in teams More ❯

around 1-2 years PPC experience so far, either in-house or agency. Most importantly, you will have a desire to learn, a genuine empathy for delivering first-class customer service and be a people-person, who is happy talking to clients on a daily basis, to deliver updates, reports and insight. Keywords: PPC, Pay-per-click, Paid More ❯

exciting step in your career with a well-established, market leading company? This fantastic company design & manufacture a range of plastic enclosure products & focus on innovative solutions and exceptional customer service to deliver high quality solutions to their loyal client base around the globe. Due to unprecedented growth, they are now looking to add a Production Operative to More ❯

with LLM APIs and open-source models (e.g. GPT, Claude, Mistral, Whisper). Familiarity with agentic AI frameworks (LangChain, AutoGen, CrewAI, OpenAI Functions). Interest in human-centred design, service delivery and inclusive technologies. Ability to explain complex technical ideas clearly and collaborate in small teams. Self-driven problem-solver, curious and adaptable to changing technologies and user needs. … deployment solutions which include agentic AI frameworks (e.g. LangChain, AutoGen, CrewAI, OpenAI Functions). Understanding of accessibility best practices (e.g. WCAG standards). Experience of client facing projects or customer service. Exposure to cloud services (e.g. AWS, Azure) and deployment workflows. Entry requirements: Acceptable qualifications include any of: Two A-levels in one or more similar subject plus B More ❯