8 of 8 Remote Customer Service Jobs in Northampton

Customer Experience Coordinator (German speaking) Northampton Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. More ❯

a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … leader in plumbing, heating, and sustainable heating solutions! The Role: Are you a tech-savvy problem solver with a knack for delivering top-notch customer service? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … we'd love to hear from you! Key Responsibilities: Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯

of IT solutions. You may be an experienced IT Business Partner, or we would also welcome applications from professionals with an Account Management or Customer Success background. Exceptional customer care skills are required, and you must be confident in liaising with both technical and non-technical staff and … departments. This is an excellent career opportunity working for a key local organisation which employs over 2000 professionals, providing a service for a unique overall user base in excess of 15,000. KEY REQUIREMENTS Proven Customer Service skills – this may have been gained in a similar role … or from an Account Management/Customer Success role Strong communication, negotiation and problem-solving skills. Relationship Management skills, and the ability to form credibility with diverse stakeholders You do not have to come from a traditional IT background, but you must have an understanding of IT and be More ❯

more experienced colleagues to learn and get things done together. Training At the end of your apprenticeship, you will move into an experienced, junior Customer Support Technician role. Apprenticeship Standard Customer service specialist (level 3) Training Provider BABINGTON BUSINESS COLLEGE LIMITED Working Week Monday to Friday, between More ❯

order to meet budget requirements. Prepare and implement long term programmes that grow and develop UK annuity revenue streams including chargeable calls, data overwrite, customer damage and smart lockers. Track new annuity streams, maintain and share accurate management information to demonstrate current and future growth. Responsible for managing and … maintaining DBS checks, HDD handling databases Customer Service expense lines and other ad hock administration tasks Responsible for measuring the effectiveness of all annuity programmes and initiatives through leading analysis and measurement ensuring effective process and key performance indicators are in place. Responsible for all administrative duties for … Regional and District service managers Manager invoicing and query management for our in-direct partners You will ideally have In depth knowledge of Ricoh internal processes In depth knowledge of Ricoh back office systems Exceptional negotiation skills Good understanding of Microsoft Excel, PowerPoint and Access Good literacy and numeracy More ❯

as IP networking). You’ll start by helping deal with issues raised by Gamma’s business partners - these are called ‘tickets’ - and handling customer service queries. Over time, you’ll move on to working with the design and delivery of Gamma’s networks and services You’ll … the network, and keeping it running smoothly. This gives you the chance to understand how everything connects and how Gamma supports customers with reliable service The goal of the apprenticeship is to help you build your skills in fixing network issues and understanding how Gamma’s systems work, so More ❯

to site in Northampton Salary: Up to £35,000 Permanent SRG is working with a global FMCG product testing company who pride themselves on customer service and provide various product services to their clients. They provide consumer product testing, certification and consulting on the quality and safety of More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯