6 of 6 Service Delivery Jobs in Northampton

Howdens Joinery are looking for a Service Design & Transition Analyst to join our Service Delivery team in Northampton in a permanent, full-time position The Service Design & Transition Analyst ensures the seamless integration and transition of new or modified services into our operational environment, thereby maintaining service quality and continuity. What will I be doing … Supporting the Service Design & Transition Manager to ensure that projects, new services, releases, and changes move smoothly from development into production. - Responsible for identifying, co-ordinating and managing service acceptance/service readiness activities you will ensure that new & changed services are delivered to meet customer user requirements before going live. - Completing the necessary Service documentation … work with other areas of the IT teams to ensure that documentation produced is fit for purpose. - Ensuring that all the necessary teams required in transitioning and supporting the service are engaged and have the necessary Service documentation, skills and knowledge transferred prior to going live. What do I need to qualify for this role? - Practical knowledge and More ❯

seeking a skilled and motivated Mid-Level Security Analyst to join their cybersecurity team. This role involves reporting to the Senior Information Security Officer, and working alongside the IT Service delivery Manager, Infrastructure Team, DevOps, and compliance teams to ensure the security of our infrastructure and data. The Security Analyst will be based at their head office in … Wellingborough, Northamptonshire and will report to the Senior Information Security Officer and together will work alongside the IT Service Delivery Manager, Infrastructure Team, DevOps, and Compliance Teams to ensure the security of our infrastructure and data. Key Responsibilities: Monitor and analyse security alerts from various tools such as WAF, SIEM, IDS/IPS, firewalls, and endpoint protection platforms. More ❯

in telematics, CCTV, and installation services tailored for the transport and logistics sectors. With a nationwide team of skilled engineers and a reputation for technical excellence and outstanding customer service, the company is dedicated to enhancing safety, efficiency, and operational performance for fleets across the UK and Ireland. Due to ongoing growth, they are now seeking a forward-thinking … Head of Operations to oversee both field and office functions, ensuring smooth, efficient, and high-quality service delivery across all areas of the business. The Role As Head of Operations, you will take full ownership of the day-to-day operational performance of the business. This senior leadership position involves overseeing engineering field teams, scheduling and support functions … customer service, and compliance. You’ll drive continuous improvement, support strategic initiatives, and ensure that projects and services are delivered efficiently, profitably, and to the highest standards. Key Responsibilities Leadership & Team Management Lead, mentor, and manage department heads including Regional Managers, Customer Service, and Compliance. Ensure effective coordination between field engineers and office-based teams. Promote a culture More ❯

with LLM APIs and open-source models (e.g. GPT, Claude, Mistral, Whisper). Familiarity with agentic AI frameworks (LangChain, AutoGen, CrewAI, OpenAI Functions). Interest in human-centred design, service delivery and inclusive technologies. Ability to explain complex technical ideas clearly and collaborate in small teams. Self-driven problem-solver, curious and adaptable to changing technologies and user More ❯

number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless service delivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯

We are seeking an experienced leader to join our Student Administration team as the Head of Student Records and Data Management . This pivotal post will lead the delivery of high-quality student records and curriculum data management, ensuring compliance with complex regulatory frameworks and driving continuous service enhancement. You will play a key part in shaping the … of student administration, working closely with senior colleagues to deliver user-focused, integrated services that support the University's strategic aims. Key Responsibilities Lead the strategic development and operational delivery of student records and curriculum data services. Ensure compliance with external frameworks (e.g. Office for Students, UKVI) and internal policies. Oversee the integrity and accuracy of data within the … Student Record System (SRS). Drive innovation and continuous improvement in service delivery. Manage budgets and resources effectively to meet service priorities. Provide expert advice to senior stakeholders on student records and data compliance. Represent Student Administration on cross-institutional projects and initiatives. Lead and develop a high-performing team, fostering a culture of excellence and wellbeing. This More ❯