1 of 1 Remote/Hybrid Service Delivery Jobs in Northampton

2nd Line Support Engineer

Hiring Organisation
Nextech Group Limited
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...