1 to 5 of 5 Service Delivery Jobs in Northampton

how care is delivered in the future. Main duties of the job The post holder will ensure the optimal design, build, implementation, testing and delivery of EPR modules with a classifications and terminology function, incl. clinical noting, discharge notifications and clinical coding modules. They will develop and maintain mappings … to all relevant teams and stakeholders throughout the implementation of the new EPR solution. Ensure the efficient and optimal design, build, implementation, testing and delivery of any classifications & terminology function associated with the EPR including clinical noting, discharge notifications, clinical coding modules and any other modules which incorporate a … accurately representing all of the healthcare activity across NGH. Perform continual review of the integration and implementation of classifications & terminology functions across the EPR delivery, using your expert knowledge to develop improvement plans and lead on the associated delivery to ensure these functions are reliable and resilient and more »

be responsible for managing and leading the Unified Communications Technicians across UHN utilising Prince2 methodologies and working with the Digital Project Managers to collectively delivery the EPR Project. The post holder will work with the Deputy Head of ICT & Chief Clinical Information Officer to ensure that all clinical areas … Unified Communications Technicians during quiet periods of the EPR project. The post holder will be responsible for maintaining a detailed knowledge of EPR contracted service requirements and the potential business impact of service failures and changes. The post holder will be required to travel to either Kettering General … in compliance with Trust policies. The post holder will be responsible for making proposals on ICT systems, reports and training policies. Propose policy or service changes where impact could be beyond the ICT department. The post holder will contribute to the delivery of the Trusts vision and core more »

We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships. In … team's knowledge. Collaboration is essential. You will engage with stakeholders across the organisation, raising the profile of the helpline and identifying opportunities for service improvement. Hybrid Working Expectations: 2-3 times a week office based (Flexibility to attend the office more regularly on occasion may be required to more »

an additional 30% when working Monday to Friday evenings and 45% working weekends. Generous annual leave entitlement & NHS Pension we also honour NHS continuous service bring your entitlement with you! Main duties of the job The role will play an integral part of the urgent care team providing real … time coordination of the operational shift. Additional responsibilities are to provide a smooth and efficient running of the service, capturing patient information, maintaining delivery performance of the service in line with key KPIs & Quality assurances and ensuring compliance with standards in line with agreed policies and procedures. … from diverse audience representing the communities we continue to serve. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. Job description Job more »

their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in service delivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »