1 of 1 Remote/Hybrid 2nd Line Engineer Jobs in Northamptonshire

2nd Line Engineer - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents … Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities User Support and advice: 70% Provide 2nd line technical support for all customersEnsure customer incidents are resolved as quickly as possible (on and off-site)Take responsibility and exceed ...