2 of 2 Remote/Hybrid Change Management Jobs in Northamptonshire

developing its D365 platform. The role would suit someone who has experience supporting D365 and has had some exposure to product updates, enhancements or change management . You don't need to be an expert in every aspect of D365 as training and development will be provided. Working … support for Microsoft Dynamics 365, including incident and problem management. Work with users and business stakeholders to understand requirements and identify improvements. Support the management of the D365 backlog, enhancements and product roadmap. Coordinate UAT, releases and changes, ensuring solutions are delivered effectively. Work closely with third-party D365 ...

operations across the organisation, ensuring consistent, high-quality support for business-critical systems. The role will assist in managing Incident including Major Incidents, Problem, Change, and Request Management processes, and act as a subject matter expert for operational service delivery. What You Will Be Doing Support and champion … ITIL processes across Incident, Problem, Change and Request Management. Coordinate Major Incidents (P1/P2) and managed P3 incidents, driving timely service restoration and stakeholder communication. Lead problem management activities, including root cause analysis, action tracking and lessons learned. Support Change Management processes, including CAB participation ...