Helpdesk Lead 1st & 2nd Line
- Hiring Organisation
- Nextech
- Location
- Wellingborough, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £45,000 per annum
line troubleshooting capability Experience in an MSP environment (highly desirable) Knowledge of: Windows 10/11 Microsoft 365 Active Directory Basic networking (DNS, DHCP, TCP/IP) Experience working with structured ticketing systems Exposure to SLA management and process improvement Organised, structured and commercially aware mindset Confident communicator with client ...