2 of 2 Remote/Hybrid ITSM Jobs in Northamptonshire

ITSM Operations Lead Location Corby, ENG, GB, NN17 5JF Brand: RS Group Function: Digital & Technology Work Location: Virtual Location This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type Permanent The Opportunity We're looking for an established ITSM Operations lead … escalation point for service issues, ensuring ownership and resolution of aged or complex tickets. Support the onboarding of new services into the ITSM environment and maintain operational readiness. Participate in governance reviews and contribute to service reporting and performance management. Provide out-of-hours Major Incident support when required ...

Group is seeking an ITSM Operations Lead to coordinate ITIL-aligned service operations and ensure high-quality support for business-critical systems. The role covers incident, problem, change and request management, with governance, reporting and continuous improvement across global operations. You will lead Major Incident and P3 handling, mentor teams ...