ITSM Jobs in Northamptonshire

IT Service Management (ITSM)
East Midlands > Northamptonshire

The table below provides summary statistics for permanent job vacancies advertised in Northamptonshire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 74 55 49
Rank change year-on-year -19 -6 +4
Permanent jobs citing ITSM 8 14 9
As % of all permanent jobs advertised in Northamptonshire 0.92% 1.96% 1.75%
As % of the Processes & Methodologies category 0.97% 2.52% 1.88%
Number of salaries quoted 6 7 8
10th Percentile £23,125 £25,150 -
25th Percentile £24,031 £25,750 £31,250
Median annual salary (50th Percentile) £28,500 £32,500 £45,250
Median % change year-on-year -12.31% -28.18% +6.47%
75th Percentile £30,625 £43,875 £67,500
90th Percentile £32,250 £48,750 £68,625
East Midlands median annual salary £29,000 £25,000 £35,250
% change year-on-year +16.00% -29.08% -21.67%

All Process and Methodology Skills
Northamptonshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northamptonshire.

Permanent vacancies with a requirement for process or methodology skills 824 556 478
As % of all permanent jobs advertised in Northamptonshire 95.15% 77.65% 93.18%
Number of salaries quoted 231 413 233
10th Percentile £26,250 £24,750 £26,250
25th Percentile £36,250 £31,000 £35,250
Median annual salary (50th Percentile) £47,683 £41,000 £52,500
Median % change year-on-year +16.30% -21.90% +5.00%
75th Percentile £65,000 £53,750 £67,500
90th Percentile £68,750 £68,750 £73,750
East Midlands median annual salary £45,000 £44,553 £50,000
% change year-on-year +1.00% -10.89% +5.26%

ITSM
Job Vacancy Trend in Northamptonshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Northamptonshire.

Job vacancy trend for ITSM in Northamptonshire

ITSM
Salary Trend in Northamptonshire

3-month moving average salary quoted in jobs citing ITSM in Northamptonshire.

Salary trend for ITSM in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northampton -2 8 £28,500 -3.39% 2
ITSM
East Midlands

ITSM
Co-occurring Skills and Capabilities in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) SharePoint
Applications
1 1 (12.50%) Microsoft Excel
1 1 (12.50%) Microsoft Office
Cloud Services
1 6 (75.00%) Microsoft 365
2 1 (12.50%) Azure
2 1 (12.50%) IaaS
Communications & Networking
1 4 (50.00%) Remote Desktop
2 2 (25.00%) IP Telephony
General
1 3 (37.50%) Automotive
1 3 (37.50%) Social Skills
2 2 (25.00%) Finance
2 2 (25.00%) Retail
3 1 (12.50%) Organisational Skills
Job Titles
1 5 (62.50%) Analyst
2 4 (50.00%) Service Analyst
2 4 (50.00%) Service Desk Analyst
3 3 (37.50%) IT Analyst
4 2 (25.00%) Backup Engineer
4 2 (25.00%) Junior
4 2 (25.00%) Junior Analyst
4 2 (25.00%) Monitoring Engineer
5 1 (12.50%) Backup Infrastructure Engineer
5 1 (12.50%) Infrastructure Engineer
5 1 (12.50%) IT Support
5 1 (12.50%) IT Support Analyst
5 1 (12.50%) Senior
5 1 (12.50%) Senior Backup Engineer
5 1 (12.50%) Senior Systems Engineer
5 1 (12.50%) Service Desk Team Leader
5 1 (12.50%) Support Analyst
5 1 (12.50%) Systems Engineer
5 1 (12.50%) Systems Monitoring Engineer
5 1 (12.50%) Team Leader
Miscellaneous
1 1 (12.50%) Data Protection Act
1 1 (12.50%) Management Information System
1 1 (12.50%) Replication
Processes & Methodologies
1 6 (75.00%) Service Management
2 4 (50.00%) Customer Service
2 4 (50.00%) ITIL
3 3 (37.50%) Incident Management
3 3 (37.50%) Problem-Solving
3 3 (37.50%) Service Delivery
4 2 (25.00%) Process Improvement
4 2 (25.00%) Remote Monitoring and Management
4 2 (25.00%) SIEM
5 1 (12.50%) Change Control
5 1 (12.50%) Data Protection
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Infrastructure Engineering
5 1 (12.50%) Mentoring
5 1 (12.50%) Presales
Qualifications
1 2 (25.00%) Degree
2 1 (12.50%) Azure Certification
2 1 (12.50%) CCNA
2 1 (12.50%) Cisco Certification
Vendors
1 6 (75.00%) Microsoft
2 3 (37.50%) Freshdesk
3 2 (25.00%) Veeam
4 1 (12.50%) Barracuda Networks
4 1 (12.50%) Datto