1 of 1 Remote Network Security Jobs in Northamptonshire

Out of hours upgrades, changes and patching are required based on customer requirements, this is then reflected in the working pattern of the team. Role Summary As a Senior Network Support Analyst, you will provide advanced technical support for network and firewall-related issues, acting as a key point of contact for customers needing assistance. You will be … responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related IT issues, including cloud, infrastructure, security, and modern workplace technologies. A core understanding of infrastructure and cloud is required to support the wider team and provide on call support. Key Responsibilities Provide advanced technical … support and troubleshooting for network and firewall related incidents and service requests. Act as the primary point of contact for customer queries and ensure timely and accurate issue resolution. Act as an escalation point for network related issues from the wider team. Support the management and troubleshooting of networking technologies Maintain and resolve issues with network infrastructure More ❯