Helpline and Support Manager
Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
MND Association
leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships. In this role, you will coach our MND Connect Advisers, helping … regularly on occasion may be required to meet business needs.) What are we looking for? A compassionate and skilled leader with strong experience in performance management, training, and team development. You should have a background in managing staff and volunteers within a helpline or support service, ideally in more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted: