Customer Success & Onboarding Specialist
- Hiring Organisation
- Sierra 57 Consult
- Location
- Northampton, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
follow up on outstanding actions and support successful transitions to paid subscriptions. Liaise with internal Sales, Accounts and Technical teams to ensure effective customer communication and service delivery. Build strong working relationships with manufacturing customers across the UK, USA and wider Americas. Identify opportunities to improve customer onboarding, technical support … Requirements: Previous experience working within a manufacturing, factory or production environment is essential. Good understanding of manufacturing processes, production operations and factory environments. Strong communication and interpersonal skills, with the ability to engage confidently with operators, engineers and management teams. Good general IT skills and the willingness ...