3rd Line Engineer
- Hiring Organisation
- Bechtle UK
- Location
- Northampton, Northamptonshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. Job Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates … service team leaders as appropriate. Work closely with 1st and 2nd line technical support and field engineers to ensure a high level of communication is maintained. Assist with the training and guidance of 1st and 2nd line team members. Provide assistance to the service team for technical design, implementation ...