Technical Service Delivery Manager
- Hiring Organisation
- Gleeson Recruitment Group
- Location
- Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide ...