1 to 1 of 1 Customer Executive Jobs in Northern Ireland with Remote Work Options

Customer Service Executive Location: Belfast Length: 3 Months Rate: £12.12 p/h PAYE (Approx. £25.2K per annum) Hours: 9am – 6pm Our client is a multinational hospitality FMCG business. Job description: The Customer Service Advisor is the first point of contact for customers, and is responsible for … delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities: Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries … and other parts of the business to strive for excellence in a highly competitive environment Reporting (daily, weekly and monthly reports) Continuously improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing more »