5 of 5 Remote/Hybrid Customer Service Jobs in Northern Ireland

grow and develop. MINIMUM (ESSENTIAL) REQUIREMENTS Expertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. AI features within Microsoft Dynamics … client-facing situation. Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction. Embracing our differences At Kainos ...

Expertise in Microsoft Dynamics and Power Platform Products: Indepth knowledge with at least 2 of the following Microsoft Dynamics or Power Platform products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. AI features within Microsoft Dynamics ...

across GBS. Ensure any relevant GBS trackers, feedback logs and shift handovers are detailed and accurate including all WIP information. Client Services Deliver exceptional customer service Leading as first point of contact on client communications (queries, logging jobs and projects/work, monitoring progress of projects/work … accurate prioritisation and judgement, where applicable. Ensuring all communications are efficient, timely and accurate across GBS. Actively collaborate and maintain working relationships with other service centres (e.g., Design, VAs and Print Services) Capture of critical management information relating to all work which passes through GBS, using ServiceNow. Co-ordination ...

Northern Ireland. The Role You'll maintain and optimise Trend Building Management Systems while providing remote technical support and delivering high levels of customer service. What you'll be doing: Maintain and support Trend BMS systems Configure and manage IQ Vision Troubleshoot technical issues remotely Analyse system performance … What you need: Commercial Trend BMS experience IQ Vision and SET experience Strong HVAC and Building Controls knowledge Excellent troubleshooting skills Strong communication and customer service skills Interested? Simply apply below with your CV or get in touch ...

needs Provide ongoing software support with our existing client base Support and track the progress of projects Develop optimisation strategies and provide excellent customer service Liaise with all departments within the company Ad hoc duties as required Qualifications & Experience Experience in implementing Time and attendance or HR software ...