2 of 2 Remote/Hybrid Documentation Skills Jobs in Northern Ireland

Experience supporting Microsoft 365, Exchange Online, Teams, SharePoint and Entra ID. Good understanding of networking fundamentals and troubleshooting methodologies. Strong customer service, communication and documentation skills. A security-conscious mindset with a genuine interest in developing cyber security knowledge. Full UK driving licence and access to a vehicle … business use. Desirable skills include: Experience with Microsoft Defender, Intune, Sentinel or similar security platforms. Experience supporting firewalls, backup solutions, monitoring tools and remote management platforms. Exposure to vulnerability management, incident response or recognised security frameworks. PowerShell or scripting experience. Relevant IT, Networking or Cybersecurity qualifications. What ...

Deliver customer experience improvement programmes, including end-to-end customer journey redesign and identification of operational pain points. Produce and maintain high-quality project documentation, including project initiation documents, governance reports, status updates, RAID logs and delivery plans. Coordinate multidisciplinary teams comprising internal stakeholders, external specialists and third-party … involving business stakeholders and third-party suppliers. Experience of digital transformation, business change, process improvement or customer experience programmes. Strong project governance, control and documentation skills. Experience communicating with senior management and C-suite stakeholders. Strong analytical, interpersonal and problem-solving capabilities. Qualifications A third-level degree or equivalent ...