2 of 2 IT Support Engineer Jobs in Northern Ireland

IT Support Engineer – Permanent – Full Time –Belfast £35,000 to £40,000 DOE REED Technology Belfast are delighted to partner with our client, an industry leader in retail, who due to continued growth and expansion are seeking to recruit an IT Support Engineer to join their team. Working in a fast-paced commercial environment … this is a great opportunity for a motivated and professional 1st and 2nd line support technician, with a ‘hands -on’ approach, providing IT services across our multi-site company across the UK and Ireland. Travel will be required as well as flexibility due to working across the group Duties and Responsibilities: First point of contact, via email, telephone … calls and in person, providing a high standard of 1st and 2nd line IT support to all users Responding to and dealing with tickets and phone calls raised to the helpdesk in a timely manner and provide efficient progression Take ownership of IT issues and tasks and see them through to completion, or escalate more complex issues More ❯

Senior IT Support Engineer Location: Aghalee Job Type: Full-time Salary Range: £45-£55k per annum REED Technology are delighted to partner with a fantastic logistics organisation who due to continued growth and expansion are seeking a Senior IT Support Engineer to lead complex incident resolution, own core infrastructure, and deliver cloud-first projects … Microsoft Intune/Entra ID, including device enrollment, compliance policies, and Conditional Access. Administer enterprise networking and security configurations, including next-gen firewalls, IDS/IPS, and network segmentation. Support Windows Server, Active Directory, and related services to ensure data integrity and security. Manage VoIP solutions, including SIP trunks and call routing. Own backup strategies and coordinate vulnerability management … and remediation across platforms. Act as L3 escalation for complex IT incidents, driving root cause analysis and permanent fixes. Automate routine tasks using PowerShell and contribute to CI/CD/IaC practices. Required Skills & Qualifications: Bachelor’s degree in Computer Science/IT or equivalent experience. 5+ years in enterprise IT with L3 support, networking More ❯