Belfast, County Antrim, Northern Ireland, United Kingdom
Hays
Your new role As an IT Systems SupportEngineer, you'll be at the forefront of the organisation's digital ecosystem-a troubleshooter, a wizard of hardware and software. Your mission? To ensure ther internal staff sail smoothly through the digital seas. You'll also wield the … Line Guardian: Swiftly resolve hardware and software issues for staff. Diagnose problems independently or escalate when needed. User Guide Artisan: Craft and maintain an IT handbook, illuminating the path for all. As new products emerge, inscribe user guides with clarity. System Sentinel: Proactively monitor performance, detecting anomalies before they more »
ITSupportEngineer required to provide onsite end user support. Experience of troubleshooting and supporting Desktop Systems and Applications in a Microsoft Windows environment. Working as part of services team to provide comprehensive technical support to agreed service level agreements. Responsibilities Perform ITsupport activities/scheduling/request & problem handling To provide customer support on a variety of technologies Install, configure and support various computing equipment Diagnose and quickly resolve a wide range of Windows applications and networking problems to minimise downtime Office 365 administration Maintain, follow and consistently demonstrate … knowledge of company guidelines, processes, practices and procedures Deliver solutions to agreed Service Level Agreements Requirements Third level IT qualification and/or IT certification and 3+ years' experience desirable Excellent knowledge of IT hardware and associated technologies: desktop, laptop and printers, Microsoft Operating systems, and networking more »
Belfast, City of Belfast, County Antrim, United Kingdom
Malom
ITSupportEngineer - Desktop Support Covering Northern Ireland Immediate requirements for short term BAU Support Engineers and Project Engineers Must have excellent customer facing skills Must be flexible in approach Usual Windows based skill sets required including networking knowledge Projects range from one to multi more »
Job Title: ITSupportEngineer - SC CLEARANCE REQUIRED Breakfix work/Tech bar Breakfix work/Tech bar Location: Belfast Contract: 12 months initially with likely extension Pay Rate: £24.18 per hour What you'll do Perform a range of technical work activities either remotely or at … Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate … technologies, Dell and Windows to support business strategy Flexible approach to work, covering sites remotely as well as occasional visits to Scotland Demonstrates analytical and systematic approach to resolving complex problems and assignments Demonstrates ability to engage and influence on issues at all levels both internally and customer facing more »