3 of 3 Remote/Hybrid Microsoft Certification Jobs in Northern Ireland

environments Managing incidents, service requests and problem tickets through ITSM platforms Prioritising workloads effectively while maintaining SLA and KPI performance targets Supporting and administering Microsoft Azure infrastructure Troubleshooting and maintaining network infrastructure across multiple client environments Acting as an escalation point for complex technical issues Delivering infrastructure projects, including … What We're Looking For Essential Experience Minimum 3 years' experience working within a Managed Service Provider (MSP) environment Minimum 3 years' experience supporting Microsoft Azure environments Minimum 3 years' networking experience Strong experience providing 2nd and 3rd line technical support Microsoft Azure administration experience, including: Virtual Machines ...

provide a point of contact for our users based in Belfast. The following areas may be involved but are not limited to: Microsoft 365; Secure Web Gateway; Microsoft Entra; Virtual Machines; Microsoft Intune; Autopilot; Azure Virtual Desktops; Network Issues (Cisco Meraki); SOC Incidents; SharePoint Online & SaaS-based … Essential Excellent communication and customer service skills. Excellent planning & organisational skills. Ability to work independently and under pressure with minimal or no supervision. Microsoft qualifications around M365 and Azure, or equivalent experience. Previous experience in a technical second-line support role. Strong analytical skills and a creative approach ...

provide a point of contact for our users based in Belfast. The following areas may be involved but are not limited to: Microsoft 365; Secure Web Gateway; Microsoft Entra; Virtual Machines; Microsoft Intune; Autopilot; Azure Virtual Desktops; Network Issues (Cisco Meraki); SOC Incidents; SharePoint Online & SaaS-based … Essential Excellent communication and customer service skills. Excellent planning & organisational skills. Ability to work independently and under pressure with minimal or no supervision. Microsoft qualifications around M365 and Azure, or equivalent experience. Previous experience in a technical second-line support role. Strong analytical skills and a creative approach ...