Monitoring Lead
- Hiring Organisation
- Appcast
- Location
- Belfast, UK
create and maintain Service Offering and detailed Service Description documentation in support of pre-sales,Own and manage the Event Management tooling environment (e.g., Opsview, Orchestrator, integrations with Engage/ConnectWise/ServiceNow).Define and drive the Event Management technology roadmap, ensuring alignment with operational strategy and industry best practices.Act … Service Desk, L2, and L3 teams to capture requirements, support escalations, and continuously improve platform effectiveness.QualificationsProven experience in Event Management tooling ownership, particularly in Opsview, Nagios-based tools, or similar platforms.Strong understanding of monitoring architectures, Collector deployment, alert management, and platform integrations.Experience leading platform upgrades and migrations across production environments.Strong ...