5 of 5 Remote Performance Metrics Jobs in Northern Ireland

product management team Ongoing Management: Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Management: Communicate product progress and updates to internal stakeholders … driven decision-making to influence product direction and prioritization. Strong, proven capability in breaking down complex initiatives into incremental and iterative deliverables aligned with Agile best practices. Definite product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Desirable Experience Understanding of the system behaviors, how batch and online transactions work, performance More ❯

maintain a product roadmap that aligns with business goals and customer needs. Ongoing Management: Work with the Digital Product team to write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Definite product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Communication: Communicate product progress and updates to internal stakeholders More ❯

role in advancing IAM initiatives across the organization, including customer identity and access management. In partnership with engineering and product leadership, you will define strategic direction, manage roadmaps and performance outcomes, and drive adoption of integrated access solutions that support the enterprise’s broader security and digital transformation goals. Key responsibilities Product Strategy and Vision: Develop and communicate the … maintain a product roadmap that aligns with business goals and customer needs. Ongoing Management: Work with the Digital Product team to write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Communication: Communicate product progress and updates to internal stakeholders More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

for account growth. Support client retention by planning ahead for client contract renewal. Report regularly to the Director of Customer Success on client account progress and issues. Generate Key Performance Metrics in line with business objectives. Maintain compliance with Sonrai's quality management system. UK and international travel may be required as necessary to meet with clients. Frequency More ❯