15 of 15 Remote Problem Management Jobs in Northern Ireland

Minimum years of experience: 4+ years Detailed Job Description: Monitoring components of Storage systems including volumes, LUNs, disks, and logs. Responsible for Incident, Change Management, Problem Management, and Capacity planning. Able to plan and execute Disaster recovery. Backup management and health checks: Monitor backup jobs, schedules More ❯

years of experience: 4+ years Detailed Job Description: Monitoring components of Storage systems including volumes, LUNs, disks, and logs. Responsible for complete Incident, Change Management, Problem Management, and Capacity planning. Able to plan and execute Disaster recovery. Backup management and health checks. Monitor backup jobs, schedules More ❯

experience: 4+ years Detailed Job Description: • Monitoring components of Storage systems including volumes, LUNs, disk and logs. • Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. • Backup management and health checks Monitor backup More ❯

Consultant Location: Belfast, UK (Hybrid) Duration: Contract Job Description: Monitoring components of Storage systems including volumes, LUNs, disks, and logs. Responsible for Incident, Change Management, Problem Management, and Capacity Planning. Ability to plan and execute Disaster Recovery. Backup management and health checks; monitor backup jobs, schedules More ❯

Consultant Location: Belfast, UK (Hybrid) Duration: Contract Job Description: Monitoring components of storage systems including volumes, LUNs, disks, and logs. Responsible for Incident, Change Management, Problem Management, and Capacity Planning. Able to plan and execute Disaster Recovery. Backup management and health checks: monitor backup jobs, schedules More ❯

on a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our … desirable Experience in creating and updating Orchestrations Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Experience with integration of JD Edwards with government/regulatory entities such as EMCS, Electronic Invoicing, and other EU and regional More ❯

the Security Production Assurance & Compliance Lead as required. Raise and build consensus around issues or escalations and enable timely resolution. Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence. Review Service Provider capacity plan to ensure it has enough capacity … from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance. You will support incident and problem management teams in prioritisation of security issues and serve as an active participant in the security governance processes. Manage and develop the compliance … PowerBI), by unifying reports and metrics from various sources (e.g. spreadsheets and SaaS platforms.) Excellent and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence More ❯

and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As part of problem management, identify root causes and/or mitigation options. Mentor and coach junior support desk analysts, providing guidance and support as needed. Assist … in training new team members and developing training materials. Foster a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and More ❯

documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex … application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to … technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/experience of problem Management Tools Effectively share information with other support team members and with other technology teams Consistently demonstrates clear and concise written and verbal More ❯

checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Formulates and defines scope and objectives for complex application enhancements and problem resolution Partners with appropriate development and production … technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan More ❯

Yes Job Reference: b143cee33051 Job Views: 4 Posted: 02.05.2025 Expiry Date: 16.06.2025 Job Description As the backbone of our firm's success, the Document Management System (DMS) is pivotal in our operations. This is your chance to be part of the Document Management Team as we embark on … client Strong troubleshooting experience Knowledge of Microsoft 365, Teams, and SharePoint Experience with Active Directory and Azure cloud services Experience in Incident and Problem Management Experience with data migration tools Ability to work within ITIL framework Knowledge of iManage Work Server, Communications Server, Preview Server, and RAVN Understanding More ❯

documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex … application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to … technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan More ❯

documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex … application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to … technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan More ❯

Location: Belfast, UK (Hybrid) Duration: Contract Job Description: Monitoring components of storage systems including volumes, LUNs, disks, and logs. Responsible for incident, change, and problem management, as well as capacity planning. Ability to plan and execute disaster recovery. Backup management and health checks: monitor backup jobs, schedules More ❯

first architecture. This role will see you become a subject matter expert in the support, optimisation, and continuous improvement of a critical enterprise document management platform, used daily by professionals across multiple international offices. You'll work in close collaboration with technical teams, vendors, and business stakeholders to ensure … Proven experience in an application support or systems engineering role, ideally in a professional services or enterprise setting. Deep familiarity with document or content management platforms (e.g., experience supporting systems such as iManage or similar). Strong troubleshooting skills across client and server environments. Proficient in Microsoft 365 applications … hosted services. Hands-on experience with SQL scripting for report generation and diagnostics. Comfortable working within an ITIL-aligned support structure, including incident and problem management. Understanding of API-based integrations and experience working with third-party tools and connectors. Experience supporting or integrating tools such as Intapp, Litera More ❯