2 of 2 Remote Product Engineer Jobs in Northern Ireland

Product Support Engineer (1pm - 10pm) About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and … our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. The Role Proofpoint is seeking a Product Support Engineer for our Enterprise level products. Our team of Product Support Engineers are highly experienced in providing excellent customer support, continuously interacting with our customers through … and benefits package reflecting the 1pm to 10pm shift (with a competitive shift allowance, in addition to your base salary) and including other perks like company-wide wellbeing initiatives. Product training is provided on our market-leading cybersecurity solutions. Flexible interview appointments are available after 5pm with our interview team. We also offer a Hybrid working environment. For further More ❯

our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. The Role Proofpoint is seeking a Product Support Engineer for our Enterprise level products. Our team of Product Support Engineers are highly experienced in providing excellent customer support, continuously interacting with our customers through … and benefits package reflecting the 1pm to 10pm shift (with a competitive shift allowance, in addition to your base salary) and including other perks like company-wide wellbeing initiatives. Product training is provided on our market-leading cybersecurity solutions. Flexible interview appointments are available after 5pm with our interview team. We also offer a Hybrid working environment. Your day … differ depending on customer demand and business need) Provide troubleshooting and technical support of complex technical issues constantly communicating with customers via phone, web-based tools and email Manage product escalations, act as a liaison between customers, and various levels of tiered support Advise customers regarding the product's proper use and address specific systems issues Assist customers More ❯