7 of 7 Remote/Hybrid Service Delivery Jobs in Northern Ireland

Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle … sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description We are looking for a highly skilled and dynamic Service Transition Project Manager to join our team. In this role, you will be responsible for the end-to-end delivery of projects ...

Service Delivery Manager Dungannon | £40,000-£50,000 | Hybrid working MCS Group is delighted to be partnering with an established and growing Northern Ireland organisation in its search for an experienced IT Service Delivery Manager . This is a newly created position offering genuine ownership … service delivery. You will lead a small, capable internal support team, manage operational performance and ensure incidents, escalations and service issues are driven through to completion. This is not an entry-level management opportunity or a purely strategic position. The successful candidate must be comfortable managing people, setting ...

collaboration tools. Improving the reliability, security and integration of core systems. Strengthening data governance, reporting and organisational insight. Setting the direction for IT service delivery and holding external suppliers accountable for quality, performance and value. Building digital confidence and supporting colleagues through change. Identifying responsible opportunities … developing teams. A strong track record of leading organisation-wide digital change, simplifying processes and demonstrating measurable improvements in efficiency, staff experience and service delivery. Experience of managing external technology providers, contracts, budgets and service performance, with the ability to secure value for money and hold suppliers accountable. ...

Group is seeking an IT Service Delivery Manager in Dungannon to lead a small internal IT support team, drive service performance and ensure incidents are resolved efficiently. The role blends leadership with hands-on technical work and requires experience managing IT services, a strong MS 365/ ...

needs, identifying opportunities for improvement and translating requirements into actionable recommendations. Designing and implementing technology operating models, capability frameworks and organisational structures. Supporting IT service management improvements, including ITIL-based approaches and service delivery transformation. Helping organisations transition towards product-based operating models, DevOps and value-stream … transformation. An understanding of technology organisational structures, capability models and operating model design. Experience in one or more of the following: IT service management, ITIL, transformation design and implementation, product-based ways of working or value stream mapping. Strong analytical and problem-solving skills, with the ability to assess ...

growing team across the UK and Ireland, we partner with leading technology providers to deliver reliable, scalable, and future‐ready solutions. At Simplicity Group, service and support sit at the core of everything we do. Our success is built on long‐term customer relationships, high retention, and consistently strong … service delivery, something that is reflected equally in the stability and retention of our team. Why Join Simplicity Group? We don’t just offer jobs, we build careers. We are proud to have a team where people stay, grow, and progress over years, not months. Our low staff ...

operations, ensuring systems and services remain secure, stable and reliable. Lead technical teams and coordinate external suppliers to maintain effective service delivery. Review existing systems, infrastructure and security arrangements, identifying risks and areas for improvement. Develop a long‐term technology improvement road‐map aligned with business needs and available … resources. Establish practical plans to improve service performance, operational processes and governance. Support and develop team members through coaching, knowledge sharing and skills development. Manage supplier relationships and contribute to procurement and contract management. Ensure effective documentation and handover, leaving a clear plan for ongoing improvements. The Person Significant ...