5 of 5 Remote/Hybrid Service Delivery Jobs in Northern Ireland

Support Leader to take ownership of End User Services across a large and complex enterprise environment, leading a high-performing support team while driving service excellence, innovation, and continuous improvement. This role combines hands-on operational leadership with strategic service delivery, offering the chance to influence technology … paced organisation. The Role As the End User Support Site Lead, you will: Lead and manage the local End User Services team, ensuring the delivery of a high-quality support experience for all users. Take ownership of on-site support operations, ensuring incidents, requests, problems, and changes are managed ...

data-driven technology organisation who are continuing to grow their Belfast team. They are now seeking a Customer Data Analyst to support the ongoing delivery and optimisation of their customer-focused platform and data services. This is a fantastic opportunity for someone who enjoys problem-solving, data analysis … analytics tooling to review, assess, and improve platform outputs across multiple customer environments. This role sits at the intersection of data analysis, customer delivery, and product improvement, making it ideal for someone who enjoys identifying patterns, improving outcomes, and helping ensure customers receive a high-quality service. Youll play ...

partnering with a leading Public Body that is currently expanding its project delivery capabilities. Following a recent review of their operational needs, they are seeking a hands-on, organised individual to join their team as an Assistant Project Manager. This isn't a role for someone who wants … just oversee from a distance. This is for a coordinator - someone who enjoys managing service providers, tracking budgets, and seeing complex IT and strategic projects come to life from scratch. Requirements: Level 4 qualification in Business, IT Management, or a related discipline, OR 2 years of experience managing ...

right strategic risk mitigation measures to safeguard the data of our clients and their customers while supporting innovation. You will also provide white glove service and support to internal and external stakeholders by addressing security questions and support issues as needed, and by mentoring other engineers … Participate actively in a 24/7 on‐call rotation, responding to escalated security incidents and coordinating effective resolutions. Demonstrate excellence in white‐glove service delivery, ensuring security incidents are managed thoroughly and with professionalism. Define and collaborate on implementing leading security practices, ensuring strategies align with organizational ...

🚨 We’re Hiring: Major Incident Manager | Belfast | £60,000 + Benefits 🚨 Are you the person who stays calm when everything else is on fire? 🔥 Can you take control of high-pressure IT incidents, bring order ...