2nd Line Support Engineer
- Hiring Organisation
- Robert Walters
- Location
- Londonderry, County Londonderry, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
customer service, innovation and sustainable growth. What you'll do Provide L2 onsite support for Windows endpoints, peripherals and workplace technology, diagnosing hardware, software, operating system and connectivity issues. Support device builds, replacements, refreshes, software installations and technology changes, acting as the onsite point of contact for remote … teams. Troubleshoot Microsoft SCCM client health, software distribution, deployment failures, patching and endpoint remediation. Identify and remediate endpoint vulnerabilities, failed security patches and compliance issues using SCCM and manual intervention where required. Investigate application and third-party software issues, including installation, removal, upgrades and remediation of vulnerable ...