Service Delivery Manager
- Hiring Organisation
- CGI
- Location
- City of Belfast, United Kingdom
- Employment Type
- Full Time
oversee service performance, manage contractual commitments, and drive continual service improvement. Your ability to build trusted relationships, resolve complex operational challenges, and champion service management best practice will be central to the success of the programme. You'll also play a key role in managing service performance, financial accountability … quality and customer satisfaction. •Build & Strengthen trusted relationships with client stakeholders, delivery teams and third-party suppliers. •Own & Manage service financials, ensuring effective budget management and commercial accountability. •Coordinate & Govern licence, configuration and obsolescence management activities. •Support & Mentor colleagues while promoting collaboration, knowledge sharing and service management ...