1 of 1 Remote Support Officer Jobs in Northern Ireland

of real-world diagnostic testing data from a global network of laboratories. Position Summary: The purpose of this position is to assist with all aspects of DXRX Network Member support operations, including (but not limited to) internal and external member query handling, DXRX account creation and moderation, and configuration and management of public-facing DXRX platform functionality. The role … as we grow and develop the our global network of Health Care Professionals (HCPs) through their engagement with out DXRX platform. The role will uphold excellent standards of customer support and service, in line with policies and processes set Network Strategy & Operations (NS&O) and wider Company leadership. In common with all members of the NS&O organization, the … . Perform all necessary security and validation checks as outlined in internal team process; assist customers with initial access and navigation tasks where required. Maintain, organise and expand Member Support & Experience (MS&E) operating procedures, reference documentation and knowledge libraries. Gain and maintain a high level of Diaceutics product and service knowledge, especially DXRX, and act as a knowledgeable More ❯