1 of 1 Remote Support Team Leader Jobs in Northern Ireland

IT Support Team Lead (Northern Ireland) Duration: 12 months (FTC) Location: NI Base, hybrid working model We are seeking a Contract IT Support Team Lead for our client's 3rd line support team. This role involves managing a global team and overseeing all aspects of 3rd line support related to infrastructure and services. In this role, you will manage a team providing 3rd line support for incident and problem resolution, maintaining and optimizing applications and infrastructure, and deploying new releases into production. Does this sound like you? 2+ years experience leading a 3rd line support team in an … SLAs, KPIs, and statistical analysis and reporting. Detailed knowledge of the operation and maintenance of IT infrastructure within a Microsoft environment. This is a hands-on role with team leadership responsibilities. If you would like additional information or wish to discuss future opportunities, please contact: 028 90 997720 #J-18808-Ljbffr More ❯