BT1 1AA, Belfast, County Antrim, United Kingdom Hybrid / WFH Options
Complete Security Recruitment
Security Systems Remote Technical Support Engineer - Belfast (Office Based) Location: Belfast Office Salary: £30,000 Hours: 4 on/4 off shift pattern (2 days, 2 nights - 6am-6pm/6pm-6am) Contract: Full-time, 100% office-based We are seeking a Security Systems Remote Technical Support Engineer to join our Belfast-based team. This is … a fantastic opportunity for an experienced fire and security professional to move into a technical support role, providing high-quality remote assistance to engineers and customers while working closely with customer service and scheduling teams. Key Responsibilities: Provide technical support and troubleshooting to both engineers and end users across fire and security systems. Use remote diagnostic tools and … telephone support to resolve issues, reducing the need for field engineer callouts. Prioritise workload to ensure contractual deadlines are met. Handle customer calls with professionalism, meeting internal service standards. Support the Service Scheduling team when required. Deliver accurate, timely information to engineers and customers. Essential Requirements: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire). More ❯
Job Description Role Overview: We are seeking a Technical Services Engineer who embodies excellence and innovation to join our world-class team. Interested in this role You can find all the relevant information in the description below. Your role is pivotal in ensuring that our Information and Communication Technology (ICT) applications and software are seamlessly supported across all … departments and locations, contributing to our daily operations. You will be at the forefront of our commitment to cutting-edge technology and service excellence. Key Responsibilities IT Excellence: Provide technical support for CFM, spanning software, hardware, and general ICT infrastructure. Be a pillar of support for all staff, ensuring their IT issues and requirements are addressed promptly and efficiently … and training Drive the usage of CFM systems throughout the business by providing training to operators on its functionality to maximise system usage Qualifications: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows Server and Desktop operating systems setting up, configuring and troubleshooting More ❯
Location: Belfast (Hybrid working) Your role We are looking for a Technical Service Engineer Practitioner (Senior) to join one of our 3rd line infrastructure engineering teams. Make sure to apply with all the requested information, as laid out in the job overview below. Your role will involve working within a very dynamic operations team who support Linux, storage … strong inter-personal skills, who can communicate effectively with people at all levels. This team is working with a long-standing client who is in embarking on a major technical refresh. Your Transferable Skills and Experience Essential Skills Extensive experience supporting Linux or Unix Proven record of leading Major Incident/Problem/Change Management Proven ability as an … SME in a range of systems Experience of working within medium/large sized project transitions Experience in managing relationships with key internal and external technical stakeholders You must willing and eligible to undergo required clearance for this position . Note: This position is based in Belfast due to the proximity to the DCs. This is a hybrid role More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
ClearCourse
Company description: ClearCourse Job description: Are you a recent graduate with exceptional interpersonal and communication skills who can think logically to solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed records of customer interactions, and engaging with customers professionally and amicably. This role encompasses various areas … such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. Essential attributes include a confident telephone demeanor, a helpful attitude, and a proactive approach to problem-solving. About ClearCourse ClearCourse Group is a rapidly More ❯
