Technical Services Engineer
Belfast, County Antrim, Northern Ireland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ClearCourse
Company description: ClearCourse Job description: Are you an experiencedTechnical Services Engineer with exceptional interpersonal and communication skills who can think logically to solve problems? As aTechnical Services Engineer at BlueZinc, part of CearCourse, you will be responsible for logging and addressing tickets, maintaining detailed records of customer interactions … and engaging with customers professionally and amicably. This role encompasses various areas such as Technical Support, Bug Investigations, Knowledge Base Articles, Onboarding, Migrations, and Bespoke Template work. Candidates must prioritise teamwork, taking ownership of tickets until resolution. Building positive relationships with both colleagues and customers is crucial. Essential attributes more »
Employment Type: Permanent, Work From Home
Posted: