County Tyrone, United Kingdom Hybrid / WFH Options
DCA Recruitment
actionable insights, and a desire to continuously expand their technical knowledge within the IT and cyber security sector. You will act as the primary liaison between the LoughTec account management and technical teams for key clients, coordinating internal teams to ensure seamless delivery, accurate reporting, and proactive issue resolution. Main Duties and Responsibilities: Serve as the main point of … accountable approach. Ability to self-learn and understand complex IT and cybersecurity products and services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and timemanagement skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems. Strong interpersonal and communication skills, capable of engaging at both operational and senior … performance team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join LoughTec? Work with a forward-thinking team at the forefront of cybersecurity More ❯
BT78, Mount Pleasant, Fermanagh and Omagh, County Tyrone, United Kingdom Hybrid / WFH Options
DCA Recruitment
actionable insights, and a desire to continuously expand their technical knowledge within the IT and cyber security sector. You will act as the primary liaison between the LoughTec account management and technical teams for key clients, coordinating internal teams to ensure seamless delivery, accurate reporting, and proactive issue resolution. Main Duties and Responsibilities: Serve as the main point of … accountable approach. Ability to self-learn and understand complex IT and cybersecurity products and services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and timemanagement skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems. Strong interpersonal and communication skills, capable of engaging at both operational and senior … performance team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join LoughTec? Work with a forward-thinking team at the forefront of cybersecurity More ❯
Omagh, County Tyrone, Northern Ireland, United Kingdom Hybrid / WFH Options
Job Board Direct
into actionable insights, and a desire to continuously expand their technical knowledge within the IT and cyber security sector. You will act as the primary liaison between the account management and technical teams for key clients, coordinating internal teams to ensure seamless delivery, accurate reporting, and proactive issue resolution. Main Duties and Responsibilities: Serve as the main point of … accountable approach. Ability to self-learn and understand complex IT and cybersecurity products and services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and timemanagement skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems. Strong interpersonal and communication skills, capable of engaging at both operational and senior … performance team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join Us? Work with a forward-thinking team at the forefront of cybersecurity More ❯
Northern Ireland. Who You Are: Our Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer focused professional with Customer Success or Account Management experience in the Technology space. You're the epitome of a self starter who will go to great lengths in order to maintain the absolute highest levels of satisfaction … to identify churn risks and working proactively to mitigate such risks What You'll Need: A minimum of 3 4 years of experience within a Customer Success or Account Management role in the tech industry Experience building relationships with clients Familiarity with managing customer renewals and upsells Strong presentation, meeting facilitation, and written communication skills Excellent timemanagement … Thrive Wellness Days: One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate Volunteerism: 5 days of paid time off each year to participate in the volunteer activities of your choice Paid Birthday Off: Take your birthday off to celebrate you! Mobile Allowance benefit: This allowance will be More ❯