Head of Managed Services
- Hiring Organisation
- Jobleads-UK
- Location
- Northwich, England, United Kingdom
ITIL‐based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle. Drive operational excellence and cost control, including budgeting, workforce planning, capacity management, and service performance reporting. Oversee major incidents and service improvement initiatives, including root cause analysis, post-incident reviews, and long‐term ...