1st Line Technical Support
Northwich, Cheshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Teemz Ltd
Hybrid Working i.e. 3 days in office, 2 from home, Global Company with great culture. 1st Line Technical Support Overview: Are you a tech-savvy individual with strong communication skills, looking to build your career in IT support? If so, this is a fantastic opportunity to join our client service desk team as a 1st Line Support Engineer and … ISO9001 and GDPR compliant and drive awareness and compliance through the entire span of control. In order to set you up for success we are looking for the following skills and experience: Experience in a Customer Service/Helpdesk/Service Desk role. Strong understanding of IT systems and troubleshooting methods. Familiarity with Microsoft Office and IT Service Management … in supporting products and services such as Managed and Wholesale DSL, FTTC, EFM, EAD, EoFTTC. Perform Openreach Co-op calls and escalation management. Understanding of ITIL frameworks Excellent communication skills in English, both written and verbal. Strong organisational skills and the ability to work under tight deadlines. More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
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