Operational Analyst
- Hiring Organisation
- NET Recruit
- Location
- Norwich, Norfolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 per annum
dashboards and reporting tools using Tableau and other business intelligence platforms Ensuring reporting remains accurate, timely and aligned with evolving business requirements Conducting detailed analysis of contact centre performance, conversion rates, customer acquisition activity and operational efficiency Evaluating performance across teams, departments, campaigns and customer journeys to identify areas … similarly data-driven environment A degree in Business, Economics, Mathematics, Analytics or a related discipline Advanced Microsoft Excel skills, including financial modelling, sensitivity analysis and cohort analysis Practical experience using SQL and business intelligence tools such as Tableau, Power BI, Looker or similar platforms Strong understanding ...