IT Service Management Platform Administrator
- Hiring Organisation
- Clarion Housing
- Location
- Norwich, Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
into platform configuration, you'll ensure the platform effectively supports core IT service processes such as incident, request, change, problem, and service catalogue management. Working closely with the Service Management Office, technical teams and support functions, you'll enable automation, service reporting, and continual service improvement through platform enhancements. … strong understanding of ITIL practices and experience working in a service management or IT operations environment is vital. You'll ensure the ITSM tool remains stable, secure, and aligned to operational and governance requirements. If you have strong analytical and problem-solving skills with a high attention to detail ...