3 of 3 Microsoft 365 Jobs in Norwich

Experience in a Service Desk, IT support, call-centre or customer support environment Strong customer service skills , including handling challenging conversations Working knowledge of Microsoft Windows 10/11 and Microsoft 365 Ability to diagnose issues logically and prioritise workload under pressure Excellent verbal and written ...

Support Technician Qualifications Required: BTEC/NVQ level education or vendor specific (eg Microsoft/CompTia) certification preferred. At least 1 years experience in a similar role preferred. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There … overall business objectives of the organisation. Experience/Skills Required: Windows 10 and 11 OS deployment and support in an Active Directory environment. Microsoft Powershell. Microsoft Office Applications and Office 365. Familiar with Microsoft Active Directory user account management. An understanding of NTFS Permissions. Both local ...

role (Head of IT, IT Manager, or equivalent) Strong background in IT operations, infrastructure, and service delivery Experience operating within Microsoft enterprise environments (M365, Azure, identity and security) Track record of leading senior technical specialists and delivering through others Experience improving operational maturity, resilience, and governance Knowledge ...