6 of 6 Microsoft 365 Jobs in Norwich

technical assistance to end users and ensuring the smooth operation of systems. Ideally we're looking for someone who is eager to take on Microsoft certifications, IT Projects and additional responsibility. This is a hybrid working role, with a requirement to be onsite 2 days per week. Key Responsibilities … and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. … Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career progression. Ideal Candidate 1+ years of experience in an IT support or helpdesk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Experience in desktop support More ❯

solutions. Project Management and ITIL3 understanding. Excellent communication and stakeholder management experience TECHNICAL SKILLS Essential AWS Solutions Architect Expert AWS Certified Sysops Administrator Expert Microsoft Azure Solutions Architect Expert Microsoft 365 Certified Administrator Expert Experience in Microsoft Azure & 365 migration and solution design. … Expertise in Microsoft Modern Workplace technologies and migrations. Desirable Cisco CCNA or CCNP Routing/Switching DNA or equivalent experience. Experience with wireless infrastructure technologies & design. Knowledge of Microsoft Server Applications, Active Directory, Exchange, and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/ More ❯

key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk/Service Desk position or within … platforms. Confident in client-facing situations with excellent communication skills. A proactive approach to mentoring and team collaboration. A full UK driving license Desirable: Microsoft certifications (e.g., MS-100, AZ-104, etc.) Experience with remote monitoring tools and PSA systems. Exposure to ITIL best practices. More ❯

decision-making. Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment. Strong experience of the operating systems (Office 365 for Business/Networking and Server products/Cloud storage such as Azure) Ability to take responsibility for managing a territory to achieve More ❯

decision-making. Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment. Strong experience of the operating systems (Office 365 for Business/Networking and Server products/Cloud storage such as Azure) Ability to take responsibility for managing a territory to achieve More ❯

Proven experience in a similar role. Full UK driving license An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Basic More ❯