9 of 9 Microsoft 365 Jobs in Norwich

on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware … software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols (TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable … Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email jack.metcalf@thebridgeit.com for any questions More ❯

maintaining Gold Images, managing equipment stock, and resolving deployment issues Windows scripting (PowerShell preferred) Solid understanding of Active Directory, Group Policy, DHCP, DNS, and Anti-Virus Experience with Office 365, Teams, and Line of Business app deployment/patching Support across Windows, Android, and iOS platforms Knowledge of Wi-Fi technologies and hardware repairs (laptops/desktops) If More ❯

Provide on-site services where you will be primarily based. Assist our Service Desk and Provisioning teams when not travelling. Experience and Skills Required You should have experience with M365, Active Directory and Windows across troubleshooting and support. You should also have experience upgrading laptops & desktops and have knowledge of anti-virus, malware & web content filtering solutions.Other experience required: Cat5e More ❯

work closely with the business solutions and product teams to achieve results. Key Skills Requirements Include: Proven experience with Power Apps and Power Automate Knowledge of PowerBI, SharePoint/Microsoft 365 Strong communication skills Ability to work well under own initiative Experience with Agile software development and delivery In exchange for your commitment and hard work you More ❯

processes, training, and service quality. Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator More ❯

controls, firewall policies, and intrusion detection systems. Collaborate with infrastructure and security teams on network upgrades, migrations, and architecture planning. Support server environments including Windows Server, Active Directory, and Microsoft Exchange. Maintain accurate documentation of network configurations, changes, and incident resolutions. Evaluate and recommend new technologies to improve operational efficiency and network resilience. Skills & Experience: Proven experience in a … networking equipment and technologies. CCNA certification (required); CCNP or other advanced networking certifications (desirable). Familiarity with network monitoring and diagnostic tools. Proficiency in Windows OS, Server OS, and Microsoft Exchange (SMTP, POP3, IMAP). Experience with Active Directory, Group Policy, and Office 365. Excellent problem-solving and analytical skills. Full, clean UK driving licence. Ability to pass a More ❯

of humour. Responsibilities : Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance and installation Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and More ❯

of humour. Responsibilities : Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance and installation Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and More ❯

of humour. Responsibilities: Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers More ❯