1 of 1 Remote Microsoft 365 Jobs in Norwich

technical assistance to end users and ensuring the smooth operation of systems. Ideally we're looking for someone who is eager to take on Microsoft certifications, IT Projects and additional responsibility. This is a hybrid working role, with a requirement to be onsite 2 days per week. Key Responsibilities … and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. * Maintain patch management, security updates, and system backups. * Document support tickets and resolutions in the helpdesk system. … Assist with IT asset management and procurement of hardware/software. * Work towards Microsoft & Azure Certifications for career progression. Ideal Candidate 1+ years of experience in an IT support or helpdesk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Experience in desktop support More ❯