2 of 2 People Management Jobs in Norwich

contributing to wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities … user support Act as an escalation point for complex technical issues while empowering your team to resolve incidents efficiently Drive service improvements, performance management and continuous improvement initiatives Oversee desktop architecture, end-user device environments and operating system deployments Work closely with infrastructure, security, cloud and third-party suppliers ...

intelligence platform About You Experience in system support, ideally with ERP platforms (e.g. Dynamics 365, Netsuite) Understanding of core business processes (Sales, Purchasing, Treasury, People Management) Confident communicating with end users and resolving issues Able to manage multiple queries across various systems Keen interest in developing your career ...