3rd Line IT Technician
- Hiring Organisation
- Contract Personnel Limited
- Location
- Norwich, Old Catton, Norfolk, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum PENSION
Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot ...