2 of 2 Root Cause Analysis Jobs in Norfolk

TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands-on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm … complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. ...

requirements, and integration strategies. Support prototype development, system integration, and validation activities including bench testing, Hardware-in-the-Loop (HIL), and dynamometer testing. Perform root cause analysis and contribute to effective problem resolution and corrective actions. Define and oversee software verification and validation strategies, ensuring full traceability ...