11 of 11 Support Engineer Jobs in Norwich

Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the … most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the … business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first More ❯

Position: Technical Support Engineer (Zend Framework/PHP) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client's … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • IBM iSeries experience • Basic networking and shell scripting If the above sounds More ❯

Role: 2nd Line Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. Fully on-site Are you a 2nd line support … professional looking for your next challenge? We're recruiting on behalf of a leading software logistics company that is seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role will suit someone at 2nd line support level of experience. Approx … and wiring as well as hardware and software server setup. Key Responsibilities: Manage and maintain IT environment, including servers, networks, and cloud-based systems. Support operations by ensuring minimal downtime and high system reliability. Implement security best practices to protect company data and assets. Work on infrastructure upgrades and More ❯

Technical Support Engineer - Electronics Norwich, UK Salary: £45,000 - £55,000 Overview TEC Partners are supporting a leading engineering company based in Norwich who is seeking an R&D and Applications Engineer to join their Engineering department. This role supports research and development as well as customer … based applications engineering for multilayer ceramic capacitors, RF inductors, planar capacitor arrays, EMI filters, capacitor assemblies, and other capacitor types. Support is provided worldwide from the Norwich R&D centre. The successful candidate will work within the Engineering team, answering technical queries, providing support to customers (both internal … aimed at introducing new products and expanding existing product ranges. Reporting Structure This position reports to the Global R&D Director. Tasks and Responsibilities: Support internal and external sales teams with technical enquiries and collaborate with Engineering and Quality teams. Assist offshore manufacturing with technical order handling, administration, costing More ❯

Technical Support Engineer - Electronics Norwich, UK Salary: £45,000 - £55,000 Overview TEC Partners are supporting a leading engineering company based in Norwich who is seeking an R&D and Applications Engineer to join their Engineering department. This role supports research and development as well as customer … based applications engineering for multilayer ceramic capacitors, RF inductors, planar capacitor arrays, EMI filters, capacitor assemblies, and other capacitor types. Support is provided worldwide from the Norwich R&D centre. The successful candidate will work within the Engineering team, answering technical queries, providing support to customers (both internal … aimed at introducing new products and expanding existing product ranges. Reporting Structure This position reports to the Global R&D Director. Tasks and Responsibilities: Support internal and external sales teams with technical enquiries and collaborate with Engineering and Quality teams. Assist offshore manufacturing with technical order handling, administration, costing More ❯

3rd Line Support Engineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rd Line Engineer to join a dynamic team where your expertise will make a tangible impact. … complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets and infrastructure issues. Attend client sites as … deploy, and maintain systems and solutions. Play a key role in service improvement initiatives and best practice enforcement. Ensure customer satisfaction through timely, professional support and communication. Requirements: Strong knowledge of the Microsoft 365 platform, including Exchange Online, SharePoint, Teams, Azure AD, and Intune. Experience in a Senior Helpdesk More ❯

Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯

Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working … ensuring systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using … user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯

Telco Cloud Support Engineer (3-4 years of experience) Work setting: Remote Client sector: Telecoms Daily rate: £200-£225/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35, full-time Very occasional visits to London/Reading possible. Requirements More ❯