1 of 1 System Testing Jobs in Norwich

directly with end users at all levels. It will also require collaboration with the Group IT Team, Business Process Owners, Operational Managers and external system support partners to ensure issues are resolved and requests are actioned promptly. Main responsibilities System expert with robust understanding of how business processes … being delivered within the system to offer an effective support service. Proactively looking to identify and provide solutions to recurring issues to understand whether these indicate a system issue or a potential training requirement. Day to day ownership of the support requests queue, ensuring prompt management, clear communication ...